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About the Role

We are seeking an ambitious National Account Manager to lead our Cash & Carry channel within the Away From Home business. This role is for someone with strong commercial drive to deliver at pace, meet objectives, and grow relationships for sustainable performance. You will own multiple Cash & Carry Wholesalers, identify new business opportunities, and maintain high customer engagement. This is an opportunity to develop commercial skills, work with internal stakeholders, and build external customer relationships. As a channel and customer expert, you will guide business growth and support customer success. You will report to the Route to Market lead within the Away From Home team, contributing to the company's 10-year strategic growth plan.

Responsibilities

Manage a complex set of customers, including national and regional Cash & Carry Wholesalers.
Conduct regular visits to key customers and attend trade shows.
Lead commercial meetings and engage in tough negotiations.
Build Joint Business Plans (JBPs) based on data analysis and KPIs.
Deliver solution-focused plans to grow the P&L of $24M+.
Optimize distribution, drive best-in-class engagement and execution.
Close core listing gaps and launch innovation.
Engage wholesalers through tradeshows, supplier days, and other activities.
Utilize data and analytical skills to build engaging stories and address customer needs.
Analyze market data and insights to identify new business opportunities.
Own forecasting and performance management for the channel through data analysis and customer knowledge.
Act as the main business contact for account maintenance and interact with internal stakeholders.
Collaborate with marketing teams to apply creative ideas in-store and online.

Requirements

Bachelor's / Master's degree preferred.
Technical proficiencies in Microsoft Office Suite.
Prior experience in customer relationship management is critical.
Demonstrated ability and confidence to sell commercial propositions.
Sound negotiation skills.
Consistent track record of problem-solving as an owner.
Experience taking on entrepreneurial challenges and simplifying the complex.
Wholesale selling or buying experience is desirable.
Excellent communication skills with the ability to simplify and deal with diverse stakeholders.
Strategic capabilities and experience in marketing and sales strategy development.
Experience in situational and trend analysis.
Project management skills and ability to manage multiple projects to completion.
Ability to work well with and manage cross-functional teams.
Results-driven focus on company and brand success.
Analytical approach to translate complex data into simple solutions.

Skills

Customer relationship management
Commercial proposition selling
Negotiation
Problem-solving
Entrepreneurial thinking
Data analysis
Communication
Collaboration
Strategic thinking
Marketing strategy development
Sales strategy development
Situational analysis
Trend analysis
Project management
Analytical skills

Location

London - The Shard

Work Type

Flexible and hybrid working approach
Ability to work from abroad

Experience Level

National Account Manager

Education Level

Bachelor's / Master's degree preferred

Benefits

Industry-recognised career development pathway
Meritocratic, pay for performance approach
Fun, collaborative office culture
Regular events and socials
Active network of Business Resource Groups
Flexible and hybrid working approach
Ability to work from abroad
Market leading parental leave benefits
Sponsored nursery scheme
Employee discount on Heinz products
Private medical cover
Digital GP
Comprehensive Life Assurance
Group Income Protection
Exclusive gym discounts
Cycle to work scheme
Premium membership to Calm App
Variety of sports teams & clubs
3 volunteering days per year

About the Company

Kraft Heinz is a global food company with a delicious heritage and iconic and emerging food and beverage brands worldwide.
We are on a mission to disrupt our business and the global food industry through consumer obsession and unexpected partnerships.
Our progress is fueled by innovation across every part of the company.
Our people are connected by a culture of ownership, agility, and endless curiosity.
We believe in being good humans, working to improve our company, communities, and planet.
We are growing something great at Kraft Heinz by investing in talent, developing skills, and nurturing strengths.

Equal Opportunity

As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Everyone is welcome at our table; we thrive on learning and growing from diverse backgrounds and perspectives.
We are committed to hiring and growing talent from diverse backgrounds and perspectives.
We are committed to growing our Business Resource Groups.
We are committed to providing managers and leaders with high-quality learning experiences to foster inclusion and belonging.