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About the Role

The Client Relations Sales Team of Sustainalytics is looking for a Sales Associate to join their Tokyo based team supporting sales and customer retention across Japan. As Sales Associate you will use your subject matter expertise and network to sell our proven, highly rated ESG and sustainability research services to new and existing business accounts. This is an exciting opportunity to collaborate across all areas of Sustainalytics and to work with the Sales and Customer Success team globally to craft strategy for and grow revenues associated with our research offerings. Your clear understanding of our clients and their business drivers will be the key to sales success. We are looking for a dynamic team player with strong relationship skills.

Responsibilities

Support new business development and account management for new prospect clients and existing accounts.
Assist in prospecting and proactively developing pipeline of opportunities.
Assist in identifying, building, and maintaining relationships with clients and own and manage relationships for assigned book of business.
Use consultative selling techniques and knowledge of the business to meet client objectives and deliver value.
Embrace urgency and accountability in all sales activities.
Work with stakeholders and teams internally through the entire life cycle of a sale from pre-sales, contracting to post sales.
Help coordinate client events to build Sustainalytics’ profile in the market.
Support building collaborative relationships with service providers across the financial services ecosystem.
Balance sales activities to build, progress, and close opportunities while developing pipeline for prospects and existing clients.
Develop strong internal relationships across product, solutions, operations, senior management, and sales colleagues.
Assist in preparing for client meetings, including meeting preparation, agendas, meeting materials, and follow-up.
Meet sales metrics as required, such as forecasting, sales activity, etc., in accordance with Sustainalytics’ sales methodology and best practices.

Requirements

At least 3-5 year sales and/or customer success roles in financial industry.
An ambitious self-starter with sales experience and a desire to grow in a sales role.
Strong interest and desire to learn more about the sustainable investing, financial markets landscape.
A track record of achieving goals and a keen interest in business development.
Excellent interpersonal, communication (verbal and written), and relationship-building skills, including the ability to listen effectively and present solutions to client needs.
Strong work ethic and professional demeanor.
Japanese native and professional-level English required.

Skills

Sales
Customer Success
ESG
Sustainability Research
Relationship Building
Consultative Selling
Business Development
Interpersonal Communication
Written Communication
Verbal Communication

Location

Tokyo

Work Type

Hybrid

Experience Level

3-5 years

Education Level

Bachelor's degree or equivalent qualification

Benefits

A range of other benefits are also available to enhance flexibility as needs change.
Tools and resources to engage meaningfully with your global colleagues.

About the Company

Morningstar Japan, Inc. is the legal entity.
Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants.

Equal Opportunity

Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities.
We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.