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About the Role

This role focuses on delivering exceptional customer service and maintaining the quality and efficiency of wash operations. Responsibilities include guiding vehicles, managing membership activities, and upholding cleanliness and safety standards to ensure a top-tier customer experience.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Skills

• Positive attitude
• Driven
• Outgoing
• Friendly and professional attitude
• Effective communication

Experience Level

• All experience levels welcome

About the Company

• Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing.
• Known for being fast, friendly, and convenient.
• Committed to being a great place to work.
• At Take 5, people come first - both our team members and our customers.