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About the Role
This is a key leadership role where you will work closely with the Group Practice Manager and Principal Doctors to ensure the smooth and efficient running of the practice, while delivering an exceptional experience for both patients and staff.
Responsibilities
- Lead and manage the day-to-day operations of a busy medical practice
- Recruit, train, and supervise a high-performing reception and nursing team
- Oversee rostering to ensure appropriate clinic coverage
- Act as the primary point of contact for staff and patient queries or concerns
- Drive a positive team culture and lead by example
- Monitor and achieve KPI targets aligned with business growth
- Maintain and improve systems and processes to support efficient practice operations
- Ensure compliance with policies, procedures, and healthcare regulations
- Oversee payroll, banking reconciliation, and reporting activities
- Support onboarding of doctors, registrars, and allied health practitioners
- Contribute to projects such as clinical trials and occupational health initiatives
Requirements
- Previous experience in a medical practice or healthcare environment
- Leadership experience with the ability to manage and develop teams
- Strong understanding of the Australian healthcare system, including Medicare and private billing
- Experience with medical software (e.g. Best Practice)
- Excellent communication and problem-solving skills
- A hands-on approach with strong organisational and time management skills
Skills
- Leadership
- Team Management
- Communication
- Problem-solving
- Organisational skills
- Time management
Location
- Bondi Junction
Work Type
- Full-time
Experience Level
- Experienced
About the Company
- Key Health Bondi Junction is seeking an experienced and motivated Practice Manager.