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About the Role
Lindt is a premium chocolate manufacturer established in 1845, operating in over 86 countries. We are a Top 20 Great Place to Work with a unique values-led culture and iconic brands. This role focuses on implementing the product portfolio strategy across D2C channels to achieve ambitions and lead multi-channel NPD projects.
Responsibilities
- Implement the product portfolio strategy across retail stores, eshop, and Corporate Gifting.
- Lead multi-channel D2C NPD projects, including scoping, concept development, product & supply chain management, and commercial proposition.
- Develop D2C Fresh Master Chocolatier Strategy & Projects for chocolate, ice cream & drinks.
- Identify key fresh opportunities for innovation in collaboration with Master Chocolatiers and D2C Global Retail Support.
- Monitor portfolio performance, collaborating with Merchandising & Category for insights and identifying opportunities from factory catalogues and global markets.
- Work cross-functionally to align stakeholders and support key innovation projects.
- Ensure NPD projects align with brand guidelines, GP targets, and are delivered on time through the go-to-market process.
- Manage design & packaging agencies to develop innovative & sustainable packaging solutions.
- Collaborate with global teams on NPD launch best practices and set UK benchmarks.
- Align with Retail Marketing activation team on NPD launches for consistent activation.
- Work closely with UK brand teams to understand future pipeline opportunities.
- Ensure D2C NPD packaging concepts are tested with consumers.
- Understand consumer and market trends and drive insights into product concepts.
- Conduct competitor shops on fresh categories to identify gaps and inform portfolio plans.
- Analyze brand performance using internal and external data to identify issues and opportunities.
- Input into RPD plans to identify growth strategy by analyzing key internal data and retail market dynamics.
- Manage and delegate product & packaging projects with Retail Marketing Executive.
Requirements
- Substantial experience as a Product / Brand Manager in a blue chip FMCG company or high street retailer, ideally with premium / luxury experience.
- In-depth experience of new product development, specifically product & packaging design.
- Knowledge of Stage Gate Innovation Processes/ Go to Market Processes.
- In-depth experience of managing creative agency from brief to design evaluation whilst keeping costs in budget.
- Previous experience with P&L required: understand cost structure and able to challenge them.
- Understanding of sourcing process including co-packing, printing and production capabilities.
- Strong strategic thinking required: build plans delivering on brand vision to strengthen brand equity.
- Proven ability to successfully utilise all elements of the marketing mix to drive the business.
- Excellent interpersonal and collaborative skills with the ability to network and establish productive business relationships cross functionally, inside, across and outside of the organisation.
- Excellent analytical, communication and presentation skills.
- Demonstrated interpersonal and leadership skills, and potential to develop to more senior roles.
- Microsoft office skills – Experienced and proficient at a high level in Excel, PowerPoint and Outlook.
Skills
- Product Development
- Portfolio Management
- New Product Development (NPD)
- Packaging Design
- Marketing Strategy
- Consumer Insight
- Competitor Analysis
- Brand Management
- Project Management
- Stakeholder Management
- Agency Management
- P&L Management
- Sourcing
- Strategic Thinking
- Marketing Mix
- Interpersonal Skills
- Collaborative Skills
- Networking
- Analytical Skills
- Communication Skills
- Presentation Skills
- Leadership Skills
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
Location
- LUK - GBR - Corporate - Head Office
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Degree or equivalent
Salary/Compensations
- £50,000 - £60,000
Benefits
- Bonus
- Pension
- Life cover
- Chocolate allowance
- Chocolate give-aways
- Chocolate discount
- £100 personal incentive
- Birthday day off
About the Company
- Lindt & Sprüngli is a global leader in the premium chocolate category, producing quality chocolates at 12 factories in Europe and the USA.
- The company has 41 subsidiaries and branch offices, approximately 620 own stores, and around 100 distributors globally.
- With approximately 15,500 employees, Lindt & Sprüngli reported sales of CHF 5.92 billion in 2025.
- The company is committed to contributing to a sustainable tomorrow, with the Lindt & Sprüngli Farming Program as its Responsible Sourcing Standard for cocoa since 2008.
- Lindt UK is a Top 20 Great Place to Work with a values-led culture and iconic brands.
- We are a responsible “employer of choice” who provides an inspiring people experience.
- We build trust, drive innovation, and grow – as individuals and as a business.
Equal Opportunity
- We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace.
- This is reflected in our ‘dress for your day’ policy and our proactive DE&I strategy.
- Our values guide us in everything we do: Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact.