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About the Role

Lindt is a premium chocolate manufacturer established in 1845, operating in over 86 countries. We are a Top 20 Great Place to Work with a unique values-led culture and iconic brands. We are seeking a Market Insights Manager to provide insights and analysis for high-quality decision-making across the business.

Responsibilities

• Provide insights & analysis to enable high quality decision making across our business.
• Respond to adhoc business questions.
• Produce periodic reporting that supports our business planning process.
• Provide projections/forecasts on future market growth and dynamics.
• Responsible for day-to-day management of external data providers (e.g. Circana & Worldpanel).
• Manage embedded agency resource.
• Lead our data partners integration.
• Create a data democracy.
• Ensure key performance data is available to a wide range of stakeholders across our business on a periodic basis.

Requirements

• Comfortable working across all levels of a matrix organization.
• Able to make the complex simple and understood.
• Comfortable working with large and complex data sets.
• Compelling communicator and presenter who’s able to tailor dependent on audience.
• Experienced in managing external data agency workloads and day-to-day relationships.
• Comfortable in designing needs-based Excel & Power BI solutions.
• Experienced with working with EPOS and shopper data suppliers (Nielsen, IRI, Kantar, etc.).

Skills

• Excel
• Power BI
• EPOS data
• Shopper data analysis

Location

• Richmond Upon Thames, London

Work Type

• Hybrid Working: in the office 60% and WFH 40%

Experience Level

• Internal Level 2

Salary/Compensations

• £50,000 - £62,000

Benefits

• Bonus
• Pension
• Life cover
• Chocolate allowance
• Chocolate give-aways
• Chocolate discount
• Birthday day off
• £100 personal incentive

About the Company

• Lindt is a premium chocolate manufacturer established in 1845, operating in over 86 countries.
• We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands.
• We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.
• Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025.
• Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions.
• Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.

Equal Opportunity

• We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace.
• You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
• Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.