About the Role
Partner directly with sales teams to deliver compelling, customized product demonstrations and technical solutions that help accounting firms across Australia and New Zealand visualize the art of the possible. Work across core product portfolio including Access Practice Management (APM) built on the Salesforce platform, Access EVO, and Compliance. This role is perfect for someone who loves technology, enjoys solving problems in front of people, and wants to learn how AI helps businesses.
Responsibilities
- Design and deliver high-impact, tailored product demonstrations to prospects and customers.
- Create, configure, and maintain Salesforce-based demo environments for Access APM.
- Partner with Business Development Managers and Account Executives to conduct technical discovery with prospects.
- Develop solution architectures and recommendations that map Access products to customer needs.
- Demonstrate AI-powered use cases to prospects.
- Support the sales team throughout the entire sales process.
- Provide structured feedback on product gaps, feature requests, and competitive intelligence.
- Build and maintain a library of reusable demo scripts, environment templates, and best-practice guides.
- Share knowledge across the Presales team to improve capability and consistency.
- Support sales enablement by training BDMs and Account Executives on products, competition, and demonstration techniques.
Requirements
- Hands-on Salesforce experience including setting up custom fields, creating workflows, building reports, and configuring the system.
- Ability to build demo environments independently.
- At least 3 years of Presales and Solution Engineering experience within a technical Presales, solution engineering, or consulting role in a SaaS or enterprise software environment.
- Excellence in explaining technical concepts to any audience.
- Ability to bring demos to life by telling compelling stories.
- Genuine interest in AI and how it helps businesses.
- Familiarity with AI assistants like Claude or Copilot.
- Understanding of basic AI concepts and ability to explain AI benefits to customers.
- Ability to explain how software connects with other business tools.
- Comfortable drawing out solutions and discussing how different systems work together.
- Understanding that the job is to help win sales.
- Ability to read the room, adjust demos based on audience reaction, and focus on opportunities.
- A love of learning about new products and technologies.
- Active pursuit of training and certifications.
- Positive attitude and enjoyment of working in a fast-changing environment.
- Experience with sales processes like MEDDPICC is helpful.
Skills
- Salesforce
- AI
- Solution Demonstration
- Technical Discovery
- Solution Design
- Sales Partnership
- Product Feedback
- Knowledge Sharing
- Sales Enablement
Location
- Australia
- New Zealand
Work Type
- Blended approach to office working
- Office working
Experience Level
- At least 3 years Presales and Solution Engineering experience
Education Level
- Salesforce Admin certification preferred
- Other Salesforce certifications are a bonus
About the Company
- The Access Group is one of the largest UK-headquartered business management software providers.
- Provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC.
- Innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
- Over 9,300 talented individuals driving innovation and customer excellence.
- Committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.
- Believes in equality for all and the transformative power of diversity.
- People are at the heart of everything we do.
- Strives to create an environment where everyone feels valued, respected, and empowered to contribute their best.
- Believes in hiring creative, curious, and caring future-ready people who bring unique diversity and a learn-it-all mindset.
- Believes in working hard as a collective team to win with customers, give back to communities, and celebrate successes.
Equal Opportunity
- We believe in equality for all and the transformative power of diversity.
- We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.
