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About the Role

Kraken powers innovative global developments in energy, creating a smart, sustainable energy system. We are seeking a leader to manage major client implementation programs and deliver world-changing results, transforming the energy industry.

Responsibilities

• Accountable for the successful execution of client implementation programs using the Build-Operate-Transfer methodology.
• Find solutions that bring clients into the new software and operating model, accelerating delivery and reducing risk.
• Develop deep relationships with C-suite client executives.
• Communicate effectively to stakeholders at all levels, both internally and externally.
• Continuously demonstrate Kraken’s business value to the client and build a lasting governance model.
• Set the direction and pace for program execution, managing expectations, removing blockers, and making prioritization decisions.
• Understand program details and report progress to the client and internal stakeholders.
• Embody the Kraken ways of working, providing support and feedback to team members and reinforcing psychological safety.

Requirements

• Extensive experience in Regulated Utilities.
• Strong experience leading large business and/or IT transformation projects, ideally in utilities or similar industries (e.g., telecom, public sector).
• Proven experience presenting and negotiating with C-suite clients and initiating strategic conversations.
• Ability to understand what success looks like for the client and focus on enabling them to achieve it.
• Team player who can work effectively with national and global teams.
• Client and quality focus; highly effective at building and improving customer relationships as peers.
• Mobile - Frequent travel will be expected for face-to-face relationship building.
• Fluent English.
• Passionate about helping clients.
• Passionate about technology.
• Committed to sustainability.
• Open-minded, flexible, and adaptable.
• Confident in decision-making.
• Supportive.
• Approachable and fun to work with.
• Inclusive.
• Resilient, working well under pressure.
• Believe in big ambitions and small egos.
• Must have the right to work in the country of application; visa sponsorship is not offered.

Skills

• Problem solver with an ability to focus conversations on the things that truly matter.
• Excellent communication and facilitation skills.
• Natural gravitas.

Location

• International

Work Type

• Full-time
• Hybrid

Experience Level

• Extensive experience in Regulated Utilities
• Strong experience leading large business and/or IT transformation projects

Salary/Compensations

• Salary is flexible and will be discussed during the hiring process.

Benefits

• Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA.
• One of the Best Workplaces on Glassdoor in the UK.
• Support and environment to unleash your potential.
• Accommodations available for interview process customization.

About the Company

• Octopus Energy Group is a global energy transition company valued at over $9 billion, rapidly growing and disrupting the energy-tech landscape.
• Kraken Technologies offers an end-to-end customer management and local flexibility optimisation solution, acting as the operating system for utilities.
• Kraken Technologies has secured licensing deals with large international energy clients, replacing core technology stacks and transforming operations with a track record of success.
• The company is tracking toward 100 million customer accounts on the platform by 2027.

Equal Opportunity

• As an equal opportunity employer, we do not discriminate on the basis of any protected attribute.
• We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
• Encouraging applications from all candidates, even if they don't meet 100% of the job requirements.
• Seeking genuinely decent people who are honest and empathetic.
• Valuing unique skills and perspectives as the driving force of success.