About the Role
This role supports cargo operations and manages all cargo office requirements in Australia, ensuring efficient and safe logistics for Air Canada.
Responsibilities
- Manage station ULD inventories and coordinate with Cargo Network Control and GHA.
- Implement load plans and coordinate with warehouse and ramp teams for optimal space and weight utilization.
- Monitor GHA data entries for accuracy and timeliness.
- Verify shipment and ULD data in cargo and load control systems.
- Ensure GHA activities align with Air Canada safety policies and SOPs.
- Maintain relationships with interline carriers for smooth cargo transfers.
- Monitor Cargo iQ scores and implement corrective actions.
- Support and monitor GHA load planning and weight and balance system entries.
- Monitor and coordinate ramp activities.
- Handle customer enquiries regarding imports and exports.
- Manage operational irregularities and disruptions.
- Maintain office administrative supplies and stationery.
- Monitor ULD build-up for sensitive products to prevent damage or pilferage.
- Manage uncleared AWB lists and coordinate with GHA and overseas offices.
- Supervise loading operations on the ramp.
- Work according to a roster.
- Coordinate with sales teams to maximize space and weight utilization.
- Ensure cargo safety and security through document compliance checks.
- Coordinate rebooking and necessary actions during aircraft maintenance disruptions.
- Build rapport with GHA representatives.
- Participate in regular meetings with GHA to address operational issues.
- Perform additional job-related tasks as assigned by the Manager.
Requirements
- Undergraduate degree.
- Good airfreight industry knowledge.
- Minimum 5 years of related work experience.
- Must be eligible to work in Australia at the time of offer.
- Fluent in English, both oral and written.
Skills
- Airfreight industry knowledge
- Load planning
- Weight and balance systems
- Cargo operations management
- Ramp supervision
- Customer service
- Administrative support
- Fluent English
Location
- Australia
Work Type
- Roster-based
Experience Level
- Minimum 5 years
Education Level
- Undergraduate degree
About the Company
- Air Canada is an iconic Canadian airline and the leading carrier in North America.
- The company maintains a diverse and vibrant team focused on passenger aviation.
Equal Opportunity
- Air Canada is committed to Diversity and Inclusion.
- Air Canada is an equal opportunity employer welcoming applications from all to build a diverse workforce.
