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About the Role

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Join our retail team to bring brilliance to life with one of the most iconic brands in fashion and design. Be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. As a Sales Consultant, you will deliver exceptional service, create memorable brand experiences, inspire customers with product passion, achieve sales goals, and contribute to a vibrant team.

Responsibilities

Deliver outstanding customer service and create emotional connections through storytelling
Build trust and lasting relationships with customers, promoting loyalty programs
Achieve individual and team sales goals, taking accountability for results
Collaborate with your team to create a welcoming, organized store environment
Stay up to date with brand product knowledge, using digital tools to enhance the customer experience

Requirements

Passionate about fashion, luxury, or lifestyle brands
Experienced in a multicultural retail environment
Excellent and proven customer service skills
Winning personality that builds trust
Curious, empathetic, and results-driven team player with a commercial mindset
Digitally savvy and comfortable using retail technology
Confident expressing individuality and bringing creative ideas to the team

Skills

Customer service
Sales
Storytelling
Relationship building
Teamwork
Product knowledge
Digital tools proficiency
Retail technology proficiency
Commercial mindset

Experience Level

Experienced

Benefits

Recognition awards
Exclusive employee discounts on Swarovski products
Paid volunteering leave
Global employee assistance program (mental, physical, emotional health, managerial support, financial, legal matters)
Comprehensive product and personal training
Opportunities for career development

About the Company

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
We empower people to express their individuality with confidence and respect, believing that different perspectives make us stronger.
Joining Swarovski means being part of a bigger purpose, creating a positive impact and bringing unique ideas to life.
Together, we inspire the world of interior décor, fashion, culture, film and entertainment.

Equal Opportunity

All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.