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About the Role

As a Retail Assistant in Sephora, you are our Beauty Advisor, fundamental to the store team by inspiring and helping customers become the best version of themselves. You will have the opportunity to work across all departments, from beauty, skincare, haircare, and wellness. You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help customers discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

Responsibilities

Inspire and help customers become the best version of themselves.
Work across all departments including beauty, skincare, haircare, and wellness.
Help customers discover Sephora's offerings.
Create an amazing customer experience by providing a welcoming environment.
Listen and embrace customer's unique needs.
Help customers discover the features and benefits of our CRM program.
Share knowledge with your team of Beauty Advisors and Sephora customers.
Participate in cross-training and attend in-store beauty expert training sessions.

Requirements

Previous sales experience in a retail or customer-facing environment.
Excellent interpersonal skills to build relationships with clients and fellow team members.
Ability to provide 3 full days of availability across key trading times, including late-night and weekend availability.

Skills

Passion for beauty
Knowledge of new products and beauty trends
Customer service
Sales
Interpersonal skills
Communication

Location

South Sydney stores

Work Type

Casual
Full-time

Experience Level

Entry Level

Salary/Compensations

$35.10/hr + super

Benefits

Opportunities for personal development in Australia and New Zealand
Opportunities across global luxury brands
Gifted products throughout the year
Store discounts of up to 45% off
Health and well-being initiatives
Discounted Gym memberships
24/7 Mental Health well-being programs
Life Insurance
Unique online learning platform
Fun social calendar

About the Company

Sephora believes that beauty thrives in diversity and discovery.
Sephora's purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
Sephora has circa 35 stores across Australia and New Zealand, a growing online platform, and plans to expand year on year.
Sephora also has a head office based in Sydney CBD.

Equal Opportunity

Sephora is proud to be an equal opportunity workplace for all.
We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
We invite candidates who require reasonable adjustments to share those requirements during the application process to ensure a fair and transparent process.