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About the Role

The Service Sales Representative for Japan is responsible for driving the growth of TS sales by identifying leads and commercial opportunities within the installed base of Baxter (FLC/CCS) products in the region. The role requires full ownership and accountability on a given business scope, with a primary responsibility for proactively prospecting new business opportunities, up selling to existing customers (including distributors) and being accountable for exceeding quarterly and annual targets while maximizing revenue opportunity across the respective Business Unit. The role is part of the technical services team, working in close collaboration with Commercial teams, Marketing/Product and cross functional teams.

Responsibilities

Identify and capitalize on commercial opportunities ensuring a uniform understanding of the TS commercial offering and service value proposition across the geography and deliver or exceed on the agreed sales targets.
Submit accurate weekly forecasts based on intelligent and realistic pipeline management along with any other reporting requirements.
Identify, develop and close leads for the business and refer on internal leads when appropriate.
Provides input on new markets, new product introductions, and existing products or supplies.
Promotes and establishes education of the company's products and/or services.
Manages and responds to customer concerns and problems, including distributors.
Translates the results of the market insights into a clear prioritization of sales action, including value proposition & commercializing service offerings.
Leads price & contract negotiations to successfully close customer deals.
Conducts Regular Business Reviews with customers when it is applicable.
Ensures repeat contract renewal by understanding customer buying decisions making process & patterns.
Collaborates with tender & contract departments managing large scale tender and / or contract sales cycle of his accounts.

Requirements

Ability to work independently to meet an individual sales quota as well as part of a wider team to support the overall Business Unit and Country quotas.
Self-motivation and a proactive attitude to developing new prospects and closing deals are key to being successful in the role.
Proven experience in Sales; preferably Inside Sales and/or distributor markets within a corporate environment.
Excellent interpersonal and customer relationship building skills required.
Excellent time management, multi-tasking and organizational skills required.
Strong negotiation skills & Ability to close deals with customers.
Demonstrated ability to be proactive and take initiative to get things done.
Tenacity/Intensity and results orientation.
Strong customer focus.
Passion for Improving Business Performance and for Your Ongoing Professional Development.
Proven track record of success in driving sales growth and revenue in the indirect market.
Strong technical and commercial competences, with the ability to understand and communicate the value proposition of technical services.
Excellent leadership, communication, and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.

Skills

Japanese
English
Sales
Inside Sales
Distributor Markets
Interpersonal Skills
Customer Relationship Building
Time Management
Multi-tasking
Organizational Skills
Negotiation
Proactive Initiative
Customer Focus
Technical Competence
Commercial Competence
Leadership
Communication
Collaboration

Location

Japan

Work Type

Full-time

Experience Level

Sales experience
Inside Sales experience
Distributor markets experience
Proven track record of success in driving sales growth and revenue in the indirect market

Education Level

Bachelor's degree in a relevant field (e.g. Business) preferrable

About the Company

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle.
We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives.
Together, our community is driven by a culture of courage, trust, and collaboration.
Every individual is empowered to take ownership and make a meaningful impact.
We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives.
Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world.
Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey.
Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed.
This is where you belong.

Equal Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
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