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About the Role

Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally. We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life. Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork. Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together. We are looking for a Senior Technical Solution Consultant to join our in our Academia & Government team in Tokyo office. This is an amazing opportunity to work on Clarivate Software suite portfolio. The team consists of Sales and Pre-Sale and are reporting to the Senior Director, Product Sales. We have a great skill set in the Library market and we would love to speak with you if you have such background. Partner closely with Sales to drive revenue growth by positioning compelling, value-based solutions for prospective and existing customers. Play a critical role in the sales cycle by leading high-impact product demonstrations, shaping winning proposals, and influencing deal strategy. Act as a trusted advisor to customers, translating complex business requirements into differentiated solutions that accelerate deal progression and support customer buying decisions. Serve as a senior product and business expert, providing strategic input that strengthens sales outcomes and aligns solutions with customer and business objectives.

Responsibilities

Serve as a strategic partner to Sales by influencing opportunity qualification, solution positioning, and customer buying decisions throughout the sales cycle.
Translate customer business objectives into compelling value propositions that clearly differentiate Innovative solutions in competitive sales scenarios.
Provide consultative insight to Sales on deal risk, customer readiness, and adoption considerations to improve forecast accuracy and deal outcomes.
Support complex and strategic opportunities by aligning solution scope, commercial intent, and customer success criteria early in the sales process.
Act as a trusted advisor to senior customer stakeholders, reinforcing confidence in solution fit, scalability, and long-term value.
Contribute to account and territory planning by identifying expansion opportunities, cross-sell/upsell potential, and long-term growth paths.
Support Sales leadership with strategic input on large, multi-stakeholder deals, renewals, and competitive displacement opportunities.
Advocate for customer needs internally by providing structured feedback to Sales leadership that improves go-to-market execution and win rates.
Participate in deal reviews and pipeline discussions to provide solution-level perspective and recommendations.
Elevate sales effectiveness by sharing best practices, success stories, and lessons learned across the Sales and Solutions Consulting community.
Support named Sales representatives as solution architect and product expert.
Attending library conferences, as needed, to support Marketing and Sales initiatives.
Provides software and technical support for staff in other departments.
Works collaboratively with colleagues on the team.

Requirements

7 Years of Relevant Experience
Knowledge of networking, SaaS and Cloud computing.
Good understanding of library technology and ability to learn and apply new technologies.
Demonstrated strong commitment to customer service.
Excellent written, oral communication and presentation skills.
Ability to perform detail-oriented work effectively and accurately under pressure.
Excellent software troubleshooting and problem-solving skills and analysis in a technical environment
Ability to work in a team-based environment as well as independently.
Ability to learn proprietary technology and tools quickly and accurately.
Ability to manage multiple projects and work well under deadlines and with shifting priorities.
Strong Technical Aptitude: Comfortable with technical concepts and solutions.
Hunter Mindset: Proactive in identifying and pursuing new opportunities.
Data-Driven: Enjoys working with numbers and measuring success through metrics.
Highly Motivated: Self-starter with strong drive to achieve goals.
Collaborative: Able to work effectively with internal teams and external partners.
Excellent Presentation Skills: Capable of delivering clear, compelling demonstrations.

Skills

Networking
SaaS
Cloud computing
Library technology
Customer service
Written communication
Oral communication
Presentation skills
Troubleshooting
Problem-solving
Teamwork
Independent work
Project management
Time management
Technical aptitude
Sales strategy
Solution architecture
Product expertise

Location

Tokyo

Work Type

Hybrid
Full-time

Experience Level

Senior

About the Company

Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally.
We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life.
Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork.
Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together.
We are a dynamic team helping shape the library industry through our vision and innovative solutions. Though small in size, we are highly efficient and deeply passionate about our work and mission.

Equal Opportunity

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.