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About the Role

The Commercial Site Partner acts as the Digital & Tech point of contact for Haleon’s Commercial Site in Sydney, supporting the ANZ business. This role is key in ensuring commercial teams have stable, effective, and well-supported technology solutions. The position focuses on technology enablement, issue resolution, demand coordination, and solution implementation, ensuring commercial technology tools function as expected and local requests align with Digital & Tech standards.

Responsibilities

Act as the primary Digital & Tech contact for the ANZ Business.
Support commercial teams by addressing technology needs, requirements, and issues related to digital tools and platforms.
Ensure continuity, stability, and proper usage of commercial technology solutions.
Coordinate the intake, prioritization, and resolution of requests with Digital & Tech regional/global teams.
Track progress and ensure timely resolution of incidents, enhancements, and minor projects.
Support the local deployment and rollout of Digital & Tech initiatives impacting the commercial organization.
Coordinate testing, user support, and post-implementation stabilization.
Promote correct usage and adoption of tools through enablement and guidance.
Work closely with Sales, Marketing, Trade, Commercial Excellence, and Customer Development teams on operational technology topics.
Act as a liaison between the Commercial Site and Digital & Tech regional and global teams.
Coordinate with external vendors and technology partners when required.
Ensure that all solutions and requests comply with Digital & Tech standards, security, data privacy, and governance requirements.
Escalate risks, incidents, or systemic issues as needed.
Support documentation, reporting, and basic performance tracking of commercial technology services.

Requirements

Bachelor’s degree in engineering, Information Systems, Technology, Business, or related fields.
Previous experience in Technology, IT Support, Digital Enablement, or IT Business Support roles.
Experience working in multinational, matrix organizations.
Strong ability to work with both technical and non-technical stakeholders.
Must have Australian work rights.

Skills

Familiarity with commercial digital tools (e.g., CRM, sales tools, reporting platforms) is highly desirable.

Location

Sydney

Work Type

Hybrid working

Education Level

Bachelor’s degree

Benefits

An additional 5 wellness/ leave days per year
Health and Wellbeing benefits and programs

About the Company

Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions.
Our trusted portfolio of brands includes Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.
We have a clear purpose: to deliver better everyday health with humanity.
We operate with an agile, performance-focused culture.

Equal Opportunity

Haleon embraces our diverse workforce by creating an inclusive environment that celebrates unique perspectives, generates curiosity, and promotes fair and equitable outcomes.
We strive to create a climate where we celebrate diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
Haleon is committed to mobilizing our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected.
It’s important to us that Haleon is a place where all our employees feel they truly belong.
Personal information provided during the application process is voluntary, used for regulatory and reporting obligations, and supports inclusion and belonging programs.
Personal information provided will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know.
We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.