Control Room Operator at Sydney Opera House | AUS | Rezi

Control Room Operator at Sydney Opera House

Control Room Operator

Sydney Opera House · AUS

2 months ago

Control Room Operator

Sydney Opera House · AUS

2 months ago
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About the Role

Join the team at the Sydney Opera House as a Control Room Operator, where you’ll use advanced security systems to proactively monitor the precinct, detect threats early and coordinate responses to security, fire, medical and emergency incidents. This is a fast-paced, purpose-driven role for calm, collaborative professionals who thrive under pressure and value teamwork, inclusion and public safety.

Responsibilities

  • Proactively monitor the precinct using advanced security systems.
  • Detect threats early.
  • Coordinate responses to security, fire, medical and emergency incidents.

Requirements

  • Demonstrated operational experience within a security control room environment, utilising a range of security systems, within a high profile or high public visitation site.
  • Proven experience in investigating security, medical, fire or emergency related incidents through the examination of related security systems.
  • High level of attention to detail and the ability to resolve problems requiring interpretation and assessment of complex situations.
  • Excellent verbal and written communication skills.
  • Intermediate to advanced computer skills.
  • Strong administrative and report writing skills.
  • Ability to make sound decisions in complex environments that have the potential to jeopardise the safety of people and the integrity of the building.
  • Current Class 1A & 1E (1AE) Certificate II in Security Operations.
  • A valid WWCC (working with children clearance).
  • Ability to work 12 hour shifts on a 24/7 rotating roster pattern.
  • Existing Australian work rights.
  • Satisfactory National Police Check.
  • Satisfactory Pre-Employment Health Assessment.

Skills

  • Security systems operation
  • Incident investigation
  • Problem-solving
  • Communication (verbal and written)
  • Computer proficiency
  • Administrative skills
  • Report writing
  • Decision making

Location

  • Sydney

Work Type

  • Full Time
  • Ongoing
  • 24/7 rotating roster

Experience Level

  • Operational experience within a security control room environment
  • Experience investigating security, medical, fire or emergency related incidents

Education Level

  • Class 1A & 1E (1AE) Certificate II in Security Operations

Salary/Compensations

  • Base wage of $36.74 per hour plus 25.6% Composite Penalty and 12% Superannuation Contributions

Benefits

  • 10% off onsite food and beverage outlets
  • 5 weeks’ annual leave
  • Access to salary packaging
  • Discounted health insurance
  • Access to professional development programs
  • Staff engagement initiatives
  • Staff community groups
  • Fitness Passport
  • Complimentary wellbeing programs
  • Complimentary tickets to shows

About the Company

  • The Sydney Opera House is a globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece.
  • The organisation is committed to diversity of thought and experience.
  • The organisation's ambition is to be Everyone’s House, focused on four themes: Everyone feels welcome here, We better understand and connect with the community, We are future ready, and We lead and inspire positive change.
  • The organisation has a 6 Star Green Star performance rating.
  • The organisation is committed to the United Nations Sustainable Development Goals and is the world’s first arts organisation to join the UN’s Global Compact.

Equal Opportunity

  • The Opera House is an inclusive employer that recognises everyone is unique.
  • The organisation welcomes applications from First Nations people.
  • The organisation welcomes applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.
  • If you require any adjustments to the recruitment process, please contact recruitment@sydneyoperahouse.com.