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About the Role

Truyu is seeking an experienced Head of Product to join x15. Truyu is a B2C app focused on empowering Australians to protect their identity and reduce the impacts of fraud. Reporting to the Managing Director, you will shape the product experience and development stages to deliver a product that exceeds customer needs and expectations.

Responsibilities

• Develop product strategy and vision, creating a product roadmap aligned with the venture's goals.
• Lead the product team, ensuring exceptional cross-functional delivery.
• Drive customer excellence by building a first-in-market solution.
• Act as a customer advocate, ensuring the product meets or exceeds customer expectations.
• Test concepts in market through rapid iterations to achieve product-market fit.
• Collaborate with the CTO and engineering to translate learnings into product improvements.
• Build and lead high-performing product teams and enable cross-functional delivery.
• Provide mentorship, guidance, and professional development to team members.
• Manage priorities with cross-functional teams to ensure product development is on track.
• Drive product from concept to launch in a fast-paced, ambiguous startup environment.
• Communicate progress and roadblocks clearly to the venture and x15 teams.
• Manage the venture's delivery pathway to effectively manage risk in change.
• Identify and proactively mitigate potential risks and challenges in product development.
• Ensure product compliance with all regulatory and compliance requirements.
• Collaborate with stakeholders to articulate the go-to-market strategy.
• Ensure strong alignment with strategic partners, managing timings, roadblocks, and prioritization.
• Monitor product performance and report key performance metrics to stakeholders.
• Monitor customer outcomes and measure the value created by the product.
• Define key performance indicators and track product metrics for improvement.
• Use data to make informed decisions and iterate on product strategy.
• Communicate product vision, strategy, and progress to stakeholders and executives.
• Champion the product and venture, demonstrating market thought leadership in frauds and scams.

Requirements

• 6+ years' experience as a Head of Product, Senior Product Manager, or Product Manager working on digital products in an Agile environment.
• Experience building customer-focussed products and ensuring the team delivers the roadmap.
• Outstanding communication skills, able to translate quantitative and qualitative data into customer outcomes.
• Thrive in ambiguity and enjoy variety in work.
• Experience in a fast-paced environment (early-stage startup is a plus).
• Experience with mobile-first product development.
• Experience owning both B2C and B2B/B2B2C products.
• Champion a customer evidence mindset and willingness to delve into data and test builds.
• Passionate leader who enjoys motivating teams and ensuring product development stays on track.
• Passion for strategy and planning.
• B2B experience is desirable.
• Interest and skill in stakeholder engagement and influencing is critical.

Skills

• Product strategy
• Product vision
• Product roadmap development
• Cross-functional delivery
• Customer excellence
• Customer advocacy
• Market testing
• Agile methodologies
• Team leadership
• Mentorship
• Delivery management
• Risk management
• Go-to-market strategy
• Stakeholder engagement
• Reporting
• Performance metrics analysis
• Data-driven decision making
• Mobile-first product development
• B2C product development
• B2B product development
• B2B2C product development
• Identity protection
• Fraud prevention
• Scams prevention
• Stakeholder influencing

Location

• Remote
• Hybrid

Work Type

• Full-time

Experience Level

• 6+ years' experience

Benefits

• Opportunity for growth, learning, and development.
• Exposure to key strategy development and outcomes.
• Evolve as an emerging thought leader.
• Product ownership and ability to build to drive growth and scaling.
• Access to a space between corporate and startup for exploration and innovation.
• Flexible work options.
• Generous parental leave.
• Career development programs.
• Diverse community and authentic team culture.
• Collaboration, innovation, and general mucking in.

About the Company

• x15 is a venture-scaler powered by CommBank, building, buying, and investing in startups.
• We navigate the space between corporate and startup worlds, offering career-defining opportunities.
• We are an employer of technologists, growth, and digital talent, as well as operations and lending people.
• We harness a collision of careers, ideas, and expertise to build and scale digital businesses.