About the Role
As Club Manager at Fitness First, you will set the tone for a community where people become stronger, healthier, and more confident. You will lead a passionate team, create an environment where people and performance thrive, and deliver an exceptional member experience. This is a hands-on leadership role focused on the club's commercial success and operational performance, balancing business leadership with genuine care for people and members.
Responsibilities
- Manage sales budgets and analyze data to develop improvement strategies.
- Meet personal sales targets to contribute to overall club goals.
- Lead the delivery of exceptional member experiences and resolve member concerns.
- Recruit, train, and retain staff members.
- Conduct performance appraisals.
- Engage with department leaders in weekly meetings.
Requirements
- Leadership experience managing a sales team with 5+ direct/indirect reports in a high-volume, fast-paced environment.
- Experience in the fitness industry is ideal.
- Strong stakeholder management skills.
- Exceptional verbal, written, and time management skills.
- Experience managing budgets, monitoring, and reporting on P&L.
- A passion for fitness and sales.
Skills
- Sales Management
- Budget Management
- P&L Reporting
- Stakeholder Management
- Team Leadership
- Member Experience
- Staff Training
- Performance Appraisals
- Recruitment
- Fitness Industry Knowledge
Location
- New South Wales
- Victoria
- ACT
Work Type
- Full-time
- Onsite
Experience Level
- Management Experience
- Sales Team Leadership
Salary/Compensations
- Base salary + bonus, with realistic earnings of $100K+
Benefits
- Complimentary Platinum Fitness First membership
- Anniversary leave
- Additional gym membership for friends or family
- Recognition for Service Awards
- Opportunities for career growth within Fitness & Lifestyle Group
About the Company
- Fitness First is a globally recognised leader in the fitness sector, operating 51 Australian clubs.
- Fitness First believes that fitness inspires people to excel and aims to empower individuals to lead fearless and extraordinary lives.
- Fitness First is part of Fitness & Lifestyle Group (FLG), Asia Pacific's largest diversified fitness company.
- Fitness and Lifestyle Group is the leading fitness, health, and wellness group in the Asia-Pacific region, with a mission to make a positive impact on people's lives through diverse health and wellness offerings.
- FLG's portfolio includes brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's, with 319 locations supporting over 585,000 members.
Equal Opportunity
- Fitness and Lifestyle Group encourages individuality and acknowledges the value diversity and inclusivity brings to the organisation.
- They empower their team to be their authentic selves at work.
- Applications are welcomed from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.
