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About the Role

We are hiring an organized and proactive Operations Coordinator to support core business operations, with a strong focus on data accuracy, process execution, and team collaboration. This role is well-suited for someone who enjoys working with systems, handling data, and ensuring operational processes run smoothly. It offers an excellent foundation for a long-term career in operations, with opportunities to learn and grow.

Responsibilities

Assist with daily operational processes, including account updates, enrollments, billing activities, and issue resolution
Process and validate customer information, ensuring accuracy across systems and documentation
Identify and correct data inconsistencies in both internal systems and external records
Support the handling of exceptions, rejections, and operational discrepancies
Respond to inquiries from internal stakeholders related to account or process issues
Maintain organized and accurate records across different platforms and file structures
Support data integrity initiatives by assisting with audits and clean-up activities
Work with internal teams to troubleshoot basic system or data-related issues
Help ensure consistent application of operational procedures and standards
Collaborate with team members to meet operational targets and deadlines
Contribute to ongoing process improvement initiatives
Participate in team projects and provide administrative or operational support as required
Build effective relationships with internal partners across departments

Requirements

College diploma or university degree in Business or a related field
2+ years of experience in an operational, administrative, or data-focused role
Strong experience working with data, systems, and file management
Advanced proficiency in Microsoft Excel
Solid knowledge of Microsoft Office tools (Outlook, Teams, Word, PowerPoint)

Skills

Strong attention to detail with a high level of accuracy
Excellent communication skills, both written and verbal
Ability to manage multiple tasks and deadlines effectively
Team-oriented with strong interpersonal skills
Comfortable explaining processes or technical details in a simple way
Positive attitude with a willingness to learn and develop

Location

Toronto, ON

Work Type

Permanent
Hybrid

Experience Level

2+ years

Education Level

College diploma or university degree

Salary/Compensations

$55000.00 - $65000.00/yr

About the Company

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.