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About the Role

As a Cashier, you provide fast and friendly customer service, process transactions, answer questions, and ensure a positive customer experience. This role may also include duties as a sales associate or merchandiser/stock associate. Internally, you will be referred to as a Front End Team Member and report to the store management team.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, inquiry answering, loyalty program promotion, and product bagging.
• Deliver exceptional service and a personalized experience by greeting customers, building relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
• Complete cross-functional responsibilities and other assigned duties.

Requirements

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and a team player mindset.
• 1-3 years of work experience.
• 1+ years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.
• Ability to walk, bend down repeatedly, and be on feet for 8-10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Ability to climb ladders and lift 50 lbs. overhead repeatedly.

Skills

• Point-of-sale systems
• Inventory management software
• Customer service
• Teamwork
• Product knowledge (wine, spirits, beer)

Work Type

• Part-time
• Full-time
• Seasonal
• Regular

Experience Level

• 1-3 years of work experience
• 1+ years of experience in a retail setting preferred

Education Level

• High school diploma or equivalent preferred

Salary/Compensations

• 13.78 - 19.29 Hourly

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k)
• HSA
• FSA
• Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes

About the Company

• Total Wine & More recognizes team members as their biggest asset, valuing their critical role in the company’s success.
• Committed to supporting and providing resources for team member health and wellbeing through a Total Rewards program.
• America’s largest independent retailer of wine, spirits, beer & more.
• Seeks motivated and talented people to provide best-in-class service as the business expands.
• Offers opportunities for career development for those with an entrepreneurial spirit.

Equal Opportunity

• Total Wine & More is an equal opportunity employer.
• All qualified applicants receive consideration for employment without discrimination based on protected characteristics.
• Reasonable accommodations are made during all aspects of the employment process.
• Total Wine & More is a Drug Free Workplace.