About the Role
The Beauty Advisor provides outstanding customer service, builds individual and vendor line sales volumes, establishes and maintains customer relationships, and works effectively with team members to establish new Neiman Marcus accounts. This role focuses on in-house training, facial consultation events, maintaining a properly merchandised counter, and proficiently closing retail sales. Utilizing Neiman Marcus's clienteling system, the Beauty Advisor drives their own business and success.
Responsibilities
- Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend, Thank).
- Achieve and exceed individual, vendor line, event, and department sales goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
- Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive your business.
- Provide an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
- Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.
Requirements
- Minimum 1 year retail experience, preferably in a customer-focused, cosmetics environment.
- Demonstrated successful sales experience, exceeding quota.
- Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision.
- Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
- Focused on attention to detail, taking initiative, and working in a positive working environment.
- Ability to work well with others, as well as the ability to work independently to drive a successful business.
- Demonstrate sound business judgment and organizational ability.
- Demonstrate professional make-up and treatment consultation and application.
Skills
- Customer service
- Sales
- Multi-tasking
- Clienteling software utilization
- Attention to detail
- Initiative
- Teamwork
- Independent work
- Business judgment
- Organizational skills
- Make-up consultation and application
- Treatment consultation and application
Work Type
- Full-time
- Onsite
Experience Level
- Minimum 1 year retail experience
Salary/Compensations
- $17.00 - $25.30 per hour
Benefits
- Opportunity for career advancement across retail, distribution, digital, or corporate.
- Comprehensive medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) retirement plan.
- Basic life insurance.
- Supplemental life insurance.
- Disability insurance.
- Voluntary benefits (critical illness, hospital, accident insurance).
- Employee discount.
About the Company
- Neiman Marcus is a leading luxury retailer offering curated products, unparalleled services, and exclusive activations.
- Known for creating exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, and “Retail-tainment” initiatives.
- Has a rich history as a brand builder, connecting top luxury designers and customers.
- Serves customers across 36 stores, digital channels, and through remote selling.
- Part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
- Saks is a world-renowned luxury ecommerce destination.
- Saks' unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores.
- Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, and home décor.
- Customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences, and world-class services.
- The company is undergoing a dramatic expansion to become the preeminent destination for luxury internationally.
Equal Opportunity
- Saks Global is an equal employment opportunity employer.
- Committed to providing reasonable accommodations to applicants with disabilities.
- Applicants interested in employment with Saks Global who require special assistance or accommodation should contact the store.
- Saks.com is an equal opportunity employer.
- Celebrates diversity and is committed to creating an inclusive environment for all employees.
