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About the Role

This role is responsible for cleaning and maintaining all food and beverage wares, kitchens, and service areas, as well as delivering guest supplies in a professional, upbeat, and efficient manner. The position plays a key role in fostering a high-energy environment driven by passion for excellence.

Responsibilities

• Clean and maintain all food and beverage wares, kitchens, and service areas.
• Deliver guest supplies to guests professionally, upbeat, and efficiently.
• Supply all food items needed to maintain an effective and efficient operation.
• Prepare and upkeep food lines and self-service stations.
• Move all food items from kitchen to respective areas.
• Anticipate guest needs, exceed expectations, and establish genuine connections.
• Complete all set-up duties on time.
• Own the cleanliness and appearance of the assigned area and kitchen.
• Assist coworkers as needed to complete required activities and deliver amplified service.
• Offer a warm greeting to all.

Requirements

• At least two years of prior experience, ideally within a four- or five-star hotel environment.
• Ability to communicate clearly.
• Ability to stay patient under pressure.
• Approach every situation with tact and professionalism.
• Comfortable being a team player.
• Understand the rhythm of lifestyle hotels.
• Ready to work evenings, weekends, and holidays.
• Active and hands-on approach.
• Authorized to work in the United States.

Skills

• Communication
• Patience
• Professionalism
• Teamwork
• Cleanliness and appearance maintenance
• Additional languages (preferred)
• Anticipate guest needs
• Act with intention
• Deliver polished and personal service
• Ownership of guest journey details
• Contribute to a collaborative, energized, and high-performing culture
• Detail-oriented
• Highly organized
• Thrive in a fast-paced, high-expectation environment
• Effective leadership
• Inspire others to perform at their best
• Problem-solving
• Maintain high standards

Location

• Midtown Manhattan, New York

Work Type

• Hourly position
• Work evenings, weekends, and holidays

Experience Level

• At least two years of prior experience

Salary/Compensations

• Hourly position $20.50
• Pay Range: $2 - $25

Benefits

• Comprehensive benefits package
• Medical
• Dental
• Vision
• Paid time off
• Retirement savings
• Employee perks

About the Company

• Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy.
• The hotel is a stage where music, design, and service create unforgettable moments.
• Employees are Band Members, bringing individuality, passion, and expertise to the guest experience.
• Creates a vibrant, refined, and authentically Hard Rock environment.
• The Seminole Tribe of Florida established Seminole Gaming in 1979.
• The Seminole Tribe of Florida acquired Hard Rock International in March 2007.
• Hard Rock International is one of the most globally recognized companies in the world, with venues in over 74 countries.
• Seminole Hard Rock Support Services supports all brands and lines of business.
• Has the largest global footprint in the hospitality industry for over 50 years.
• Aims to bring fun and excitement to team members and guests.

Equal Opportunity

• Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.