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About the Role

This field-based Clinical Specialist role supports Medtronic's Pelvic Health groups by providing surgical coverage, follow-up, support, troubleshooting, customer service, and education within an assigned territory. The role may also involve basic market development activities. It requires residing within the territory, driving to multiple accounts, and includes travel outside the territory for broader engagement.

Responsibilities

Represent Medtronic Neuromodulation during surgeries and implants, providing necessary equipment and products.
Demonstrate expertise in implant, follow-up support, and troubleshooting techniques (device selection, programming, implantation, testing).
Maintain current knowledge of assigned and competitive products and services.
Proactively identify needs and educate caregivers and account employees for new and existing accounts.
Educate and train physicians, hospital personnel, and office staff on products and therapies through one-on-one sessions, in-service programs, seminars, and symposiums.
Assist district manager and in-house training department in educating and training new employees.
Provide sales support, including completing necessary documentation (implant registration, ID cards, packing lists) and executing invoices.
Place orders with customer service for pending purchase orders and product replacement.
Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
Contribute to the completion of milestones associated with specific projects at regional and national levels.
Understand and follow all applicable quality policy/system items and work/quality procedures.

Requirements

High School Diploma or GED AND a minimum of 6 years of patient care/clinical experience.
Associate’s Degree AND a minimum of 4 years of patient care/clinical experience.
Bachelor’s Degree AND a minimum of 2 years of patient care/clinical experience.
Valid driver's license and active vehicle insurance policy.
Ability to drive approximately 50% of the time within assigned territory.
Ability to travel overnight.

Skills

Clinical skill and knowledge (e.g., conducting a simple trial, implanting/refilling a pump).
Clinical experience with implantable Neuromodulation products and stim experience.
Experience servicing medical personnel on product use.
Experience working with a medical device or pharmaceutical company.
Clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care.
Ability to communicate effectively with sales and healthcare professionals.
Ability to coach others on use of products and clinical applications.
Excellent organizational skills.
Ability to prioritize under pressure.
Ability to manage multiple tasks simultaneously.

Location

Field-based
Reside within assigned territory
Travel throughout the region
Travel outside the territory
United States (excluding Puerto Rico and specific California locations for salary)

Work Type

Field-based
Full-time
Travel required
Overnight travel required

Experience Level

Minimum 2 years of patient care/clinical experience
Minimum 4 years of patient care/clinical experience
Minimum 6 years of patient care/clinical experience

Education Level

High School Diploma or GED
Associate’s Degree
Bachelor’s Degree
Master’s Degree (Nice to Have)
Baccalaureate degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) for degrees earned outside the U.S.

Salary/Compensations

$76,000.00 - $114,000.00 USD (Base Salary)
Eligible for Sales Incentive Plan (SIP)

Benefits

Competitive Salary
Flexible Benefits Package
Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Paid sick time (for temporary employees, as required)

About the Company

Medtronic is a global healthcare technology leader, attacking challenging health problems by finding solutions.
Mission: Alleviate pain, restore health, and extend life, uniting a global team of 95,000+ passionate people.
Engineers at heart, putting ambitious ideas to work to generate real solutions for real people.
Neuroscience portfolio is dedicated to improving lives of people with neurological disorders, spine conditions, and chronic pain.
Pelvic Health Operating Unit advances care for bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies.
Committed to building a workforce with a broad range of perspectives and experiences to fuel innovation.
Focuses on attracting and developing patient-centric, passionate employees deeply connected to patient needs.
Uses science, medicine, and a profound understanding of the human body to build extraordinary technologies.
Driven by a Medtronic Mindset emphasizing speed, decisiveness, diverse perspectives, and delivering results.
Committed to putting people first, creating a culture of belonging, and providing career-building resources.
Advances healthcare, society, and equity with every design.
Shapes the future of healthcare technology and defines the next generation of breakthroughs in care using AI, data, and automation.

Equal Opportunity

Medtronic provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Medtronic provides reasonable accommodations for qualified individuals with disabilities.
Medtronic considers qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employer participates in the federal E-Verify program to confirm identity and employment authorization of all newly hired employees.