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About the Role

Embody the brand with personal style and passion, bringing welcoming energy to the sales floor. Assist customers in discovering their look and collaborate with team members and managers to drive business success. Focus on creating a seamless customer experience with collaboration, kindness, and inclusivity.

Responsibilities

• Provide a seamless, authentic customer experience.
• Drive sales and exceed selling and service expectations.
• Assist with operational and product-driven store tasks, aligning with brand values.
• Share customer feedback and insights with management.

Requirements

• Must be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay updated on current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Possess scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Skills

• Problem-solving
• Knowledge of current fashion trends and industry developments
• Teamwork
• Flexibility
• Courtesy

Salary/Compensations

• Competitive base pay and bonus programs
• Base salary varies based on geographic region, knowledge, skills, and experience.

Benefits

• Up to 60% discount on J. Crew, J. Crew Factory, and Madewell branded products.
• Discounts on entertainment, travel, fitness, and mobile technology.
• 401(k) plan with company matching.

About the Company

• Madewell creates premium denim and foundational wardrobe pieces for men and women, focusing on quality, authenticity, and versatility since 2006.
• J.Crew Group (JCG) focuses on creating a community and culture that builds belonging.
• JCG is deeply committed to Diversity, Equity, and Inclusion efforts.
• JCG fosters a collaborative, community-driven, and innovative environment in stores, home offices, and distribution and call centers.

Equal Opportunity

• JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
• The workplace should be a safe haven, free from discrimination, harassment, and intimidation.
• Discrimination is explicitly prohibited based on race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information, veteran status, or any other basis protected under applicable federal, state or local law.
• Violations of this policy will result in disciplinary action up to and including termination.