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About the Role

Investigate and confirm facts of loss for complex automobile accidents. Determine coverage, liability, and damages, then adjust and negotiate claims within authority limits. Mentor junior employees and manage complex injury claims, including fractures, bilateral fractures, and fatalities.

Responsibilities

• Recognize and identify vehicle body parts or other potential property damage.
• Identify and meet customer needs using appropriate customer service skills.
• Determine subrogation or fraud potential for the most complex cases.
• Apply advanced understanding of company insurance policies, industry, and organizational relationships.
• Recommend process improvements.
• Apply increased experience in a Senior Adjuster role or specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation).
• Review, evaluate, and negotiate moderate to complex/catastrophic injury claims.
• Handle investigation regarding all aspects of the most complex auto claims (coverage, liability and damages) with discretion and independence.

Requirements

• Homeowner Liability or Commercial General Liability experience

Skills

• Automobile Accidents
• Case Management
• Casualty Insurance
• Claims Administration
• Claims Litigation
• Claims Resolution
• Claims Review
• Commercial General Liability Insurance
• Commercial Liability
• Complex Claims
• Fractures
• General Liability Claims
• General Liability Insurance
• Homeowners Claims
• Homeowners Insurance
• Homeowners Insurance Claims
• Insurance Claim Handling
• Insurance Policies
• Liability Insurance
• Litigation
• Negotiation
• Personal Injury Claims
• Property Damage
• Relationship Management

Location

• Eastern or Central time zones

Work Type

• Work from home

Experience Level

• 3 or more years of experience (Preferred)

Salary/Compensations

• Adjuster Cons II: $56,000 - $82,500
• Adjuster Sr Cons I: $68,500 - $104,100
• Adjuster Sr Cons II: $68,500 - $105,140
• Total compensation includes base compensation plus incentive pay (commission, bonus) if applicable.

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for eligible work-from-home employees.
• Work-from-home setup requires a dedicated, private workspace free from distractions, appropriate desk and seating, and reliable internet (minimum 50 MB download, 5 MB upload).

About the Company

• National General is a part of The Allstate Corporation, offering home, auto, accident and health insurance, and other specialty niche insurance products.
• Headquartered in New York City, National General traces its roots to 1939.
• Has a financial strength rating of A– (excellent) from A.M. Best.
• A specialty personal lines insurance holding company, providing a variety of insurance products through subsidiaries.

Equal Opportunity

• Under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran.
• The Company’s policy is to employ the best qualified individuals available for all jobs. Discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
• This policy applies to all aspects of the employment relationship, including hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
• National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
• Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.