Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The HR Policy and Compliance Specialist ensures Commerce maintains audit readiness and regulatory compliance across all people operations. This role manages the HR/People policy library, the annual people compliance calendar, and coordinates the SOX/SOC/ISO audit framework for the People Experience (PX) function. The specialist builds tools, SOPs, and cadences to enable HR control owners to confidently self-manage audit obligations, protecting the company's compliance posture and ensuring clarity, consistency, and accuracy in HR documentation.

Responsibilities

Own the People policy library, including drafting, annual review cycles, version control, plain-language rewrites, and employee communication.
Partner with Legal, HRBPs, and People Operations leaders to ensure policies are accurate, legally compliant, and accessible.
Manage the policy acknowledgment process, tracking completion and maintaining audit-ready documentation.
Monitor global employment law and regulatory changes, assessing impact and proactively initiating policy updates.
Own the employee handbook, ensuring it reflects current policy, culture, and legal requirements, and lead its annual review.
Execute the annual people compliance calendar, including EEO-1, California Pay reporting, mandatory harassment prevention training, and compliance poster updates.
Track completion of compliance programs, follow up with stakeholders, escalate risks, and maintain audit-ready documentation.
Interpret employment-related regulatory updates, advise HR partners and business stakeholders, and update policies and practices.
Act as liaison between the People Experience team and internal Legal and Audit departments for compliance matters.
Own the PX SOX/SOC/ISO audit framework, including control inventory, evidence requirements, SOP library, submission templates, and proactive audit calendar.
Support HR control owners (People Operations, HRIS, Payroll, Benefits, Compensation, Talent Acquisition) in self-managing audit obligations with SOPs, toolkits, and readiness check-ins.
Serve as the primary HR point of contact for external SOX, SOC, and ISO audit processes, coordinating requests and consolidating submissions.
Conduct periodic audits of system data and compliance data health.
Partner with Legal and Internal Audit to identify and implement process improvements that reduce compliance risk.
Maintain audit tracking systems for internal audit activities.
Create and maintain standard operating procedures (SOPs) and supporting tools.
Contribute to special projects and initiatives aligned with compliance priorities.
Perform other assigned responsibilities.

Requirements

3+ years of experience in Human Resources.
At least 1 year of direct HR audit, compliance, or policy experience.
Experience with ISO, SOC, and/or SOX audit processes strongly preferred.
Familiarity with EEO-1 and other federal and state compliance reporting obligations preferred.
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Skills

Strong organizational skills with high accuracy and attention to detail.
Ability to manage multiple workstreams simultaneously and meet deadlines.
Strong verbal and written communication skills to convey compliance requirements and translate complex regulatory language.
Demonstrated ability to handle sensitive and confidential information with discretion.
Working knowledge of HR regulations, governance frameworks, and compliance best practices, including SOX, SOC, and/or ISO audit processes.
Proficiency in HRIS systems and compliance tracking tools.
Technical aptitude to learn new systems quickly.
Workday experience preferred.
Comfortable working cross-functionally with Legal, Internal Audit, Finance, and HR teams.
Skilled at influencing without direct authority.
Proactive, systems-oriented mindset to build infrastructure and toolkits for self-management.

Location

Austin, TX Metro area

Work Type

Hybrid

Experience Level

3+ years of experience in Human Resources
1+ year of direct HR audit, compliance, or policy experience

Education Level

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

Salary/Compensations

National base salary range: $55,000 - $93,000
Eligible for variable compensation (bonus or commission)
Eligible for equity

About the Company

Commerce empowers businesses to innovate, grow, and thrive with an open, AI-driven commerce ecosystem.
Parent company of BigCommerce, Feedonomics, and Makeswift.
Connects tools and systems to power growth, enabling businesses to unlock data potential and deliver personalized experiences.
Harnesses AI responsibly to unlock new possibilities.
Helps businesses solve complex commerce challenges to build smarter, adapt faster, and grow.
A team of bold builders, sharp thinkers, and technical trailblazers shaping the future of commerce.
Committed to global growth, incredible talent, and unstoppable passion.
A group of clever, committed, curious people, unleashing talent.
Believes in the power of togetherness, striving at the edge of what’s possible, impacting billions of people.
Values doing extraordinary work through dedication, collaboration, and inspiration.
Natural problem-solvers, champions of empowering businesses, and hungry learners.
Fosters a supportive culture with team activities.

Equal Opportunity

Believes celebrating unique histories, perspectives, and abilities of every employee benefits the company, customers, and community.
An equal opportunity employer committed to building an inclusive atmosphere where every person can contribute, grow, and thrive.
Committed to creating an inclusive and accessible hiring experience for all candidates.
Provides accommodations or adjustments at any stage of the recruitment process upon request.