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About the Role

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

Responsibilities

• Provide seamless and authentic customer experience.
• Drive sales and exceed service expectations.
• Assist with operational and product-driven store tasks, aligning with brand values.
• Share customer feedback and insights with management.

Requirements

• Must be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay updated with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy.
• Innovate, champion new ideas, and demonstrate strong problem-solving skills.
• Possess scheduling flexibility, including nights, weekends, and holidays.
• Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Skills

• Problem-solving skills

Salary/Compensations

• Hourly Range: $17.00 - $19.10

Benefits

• Bonus programs
• Up to 60% discount on branded products (J. Crew, J. Crew Factory, Madewell)
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching

About the Company

• Madewell creates premium denim and foundational wardrobe pieces for men and women, balancing quality, authenticity, and versatility since 2006.
• J.Crew Group (JCG) aims to pay competitively for its company size and industry.
• JCG focuses on creating a community and culture that builds belonging.
• JCG fosters a collaborative, community-driven, and innovative environment in stores, home offices, and distribution and call centers.

Equal Opportunity

• JCG provides equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
• Discrimination, harassment, and intimidation are not tolerated in offices, stores, or contact and distribution centers.
• Discrimination is explicitly prohibited based on legally protected characteristics including race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information, and veteran status.
• Violations of this policy will result in disciplinary action up to and including termination.