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About the Role

At The Dunfield Retirement Residence, a luxurious community in the Heart of Toronto, we are committed to our residents’ care, happiness, and well-being. As a Server, you will be the face of our dining service, providing the highest level of service to our residents and their guests, ensuring each meal is a delightful experience. You’ll play an integral role in enriching the lives of our residents, working in a dynamic, high-end setting. We encourage team players dedicated to creating a positive and respectful atmosphere for our residents to apply.

Responsibilities

Setting and cleaning tables, serving counters and the dining area according to type of event and service standards.
Taking orders, including any modifications, answer enquiries and communicate orders to kitchen.
Serving food and beverage to our residents and guests.
Knowing all the residents’ dietary requirements and preferences.
Ability to understand and follow-out orders to serve the food correctly and according to specified modification.
Providing high level dining services to our residents according to the company’s standard.
Cleaning table bases, chairs, and vacuuming the dining room floor.
Practicing and maintaining established standards for cleanliness and sanitation required by the Health Department.
Promoting and maintaining positive communication and relationships among staff, residents, and their guests.
Checking in with guests to ensure satisfaction with each food course and/or beverages.
Picking-up trays and cleaning tables as needed to ensure a clean dining area.
Establishing and maintaining an atmosphere conducive to pleasant dining by creating an environment which maintains the enjoyment, self respect, dignity and physical safety of each resident.

Requirements

2 years of fine dining floor experience.
Smart serve certification.
Excellent customer service skills.
Must be available to work weekends and flexible shifts, including evenings.
Previous working experience with seniors is an asset.
Must be able to speak English fluently and be able to read and write in basic English.
Ability to perform the following: carrying or lifting items up to 50 pounds, moving about the restaurant, handling food objects, plates, trays, glasses etc, considerable bending, stooping and kneeling is required.

Skills

Customer service

Location

Toronto

Work Type

Full-time

Experience Level

2 years

Salary/Compensations

$19.10 CAD per hour + discretionary bonus eligibility

About the Company

The Dunfield Retirement Residence is a luxurious community committed to our residents’ care, happiness, and well-being.
The Dunfield is proud to be Certified™ by Great Place To Work®, the global authority on workplace culture, employee experience and leadership behaviour.
Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience.
We are committed to creating a workplace where you can be both focused and fulfilled.
We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long-term thinking.
The Dunfield may use AI-based tools to assist in screening and assessing applicants for this position.
Our use of AI does not replace people decision-making.

Equal Opportunity

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices.
We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work.
We welcome applications from a wide range of qualified candidates, including people with disabilities.
If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.