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About the Role
As the Lead Sales Recruiter at Serval, you will build and own the recruiting strategy for sales teams. You will design and execute high-impact hiring initiatives to help Serval scale from approximately 70 to over 200 employees while maintaining an exceptional talent bar. This role involves partnering closely with founders, sales leadership, and hiring managers to define profiles, drive outbound sourcing, and create a world-class candidate experience. It is ideal for individuals experienced in building sales teams in fast-paced SaaS environments who thrive at the intersection of recruiting, storytelling, and strategy.
Responsibilities
- Design and execute sales hiring strategy, including creative sourcing plans and full-cycle recruiting for AE and sales leadership roles.
- Partner with leadership to forecast headcount, define ideal candidate profiles, and prioritize hiring needs.
- Own the candidate experience, ensuring an exceptional process from initial contact to offer acceptance, particularly for senior and high-impact roles.
- Develop scalable recruiting systems, including processes, tools, and data tracking for predictable and repeatable sales hiring.
- Drive outbound sourcing through outreach, referrals, events, and competitor mapping to build top-of-funnel pipelines.
- Influence employer brand by partnering with Marketing and Communications teams to craft authentic messaging that attracts high-caliber Sales talent.
- Track and report on metrics such as pipeline velocity, conversion rates, and time-to-hire to improve efficiency and hiring quality.
- Collaborate cross-functionally with Marketing, Business, Engineering, and Recruiting peers to ensure a consistent bar-raising across the company.
Requirements
- 6+ years of recruiting experience, with at least 4+ years focused on hiring GTM roles at a fast-paced SaaS or technology company.
- Demonstrated success building Sales teams in high-growth, outbound-driven environments.
- Strong understanding of SaaS Sales motions (SMB, mid-market, enterprise) and sales org structures.
- Proven ability to source and close top-performing sellers and leaders in competitive markets.
- Data-driven mindset with the ability to use recruiting metrics to inform prioritization and process improvements.
- Excellent communication and storytelling skills, with the ability to convey Serval’s mission and value proposition to candidates.
- High agency and adaptability, comfortable operating autonomously in a fast-moving, early-stage environment.
- Must be based in or willing to work from our San Francisco HQ, 5 days/week.
Skills
- Sales Recruiting
- GTM Recruiting
- SaaS Sales
- Outbound Sourcing
- Candidate Experience
- Recruiting Systems
- Employer Branding
- Recruiting Metrics
- Cross-functional Collaboration
- Communication
- Storytelling
Location
- San Francisco HQ
Work Type
- Onsite
- Full-time
Experience Level
- Lead
- 6+ years recruiting experience
- 4+ years GTM recruiting experience
Benefits
- Impact: Be a key player in shaping the success of our product and company.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
About the Company
- Serval is an AI-native automation platform transforming how enterprises operate by building intelligent agents that understand and execute real-world workflows end-to-end.
- Our agents replace manual processes and legacy systems with adaptive, learning software.
- Founded in early 2024, Serval is trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work.
- The platform uses agentic AI to turn natural language into production-grade workflows, enabling agents to reason, take action across systems, and improve with usage.
- Our mission is to eliminate repetitive, manual work across the enterprise and provide leverage through intelligent automation, aiming to build the universal AI operations layer.
- We are backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil.
- The company was founded by product and engineering leaders from Verkada.