Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Working independently, you will be provided with the tools to succeed and supported by a community to share practices and foster a sense of belonging. The role involves creatively servicing customers in their homes, diagnosing and solving issues, and maintaining Miele's world-class products to support sustainability. You will also act as a brand ambassador, promoting care products and appliances, with opportunities to earn rewards.

Responsibilities

Service customers' domestic appliances in their homes.
Diagnose and solve technical issues with appliances.
Maintain and service Miele's range of products.
Promote Miele care products and appliances.
Collaborate with team members to achieve results.
Contribute to an exceptional customer experience.

Requirements

Technical experience from any industry is advantageous, particularly in electronics, white goods, electrical, or gas.
Engaged team player with a passion for driving customer experience.
Gas qualification and experience are highly desirable but not essential.
Ability to work independently and as part of a team.
Willingness to promote company products and services.

Skills

Technical aptitude
Problem-solving
Customer service
Collaboration
Innovation
Brand ambassadorship

Location

London

Work Type

Full-time
40 hours per week
Option to work across 4 or 5 days a week

Experience Level

Entry level with training provided
Appliance engineer or technician experience preferred

Salary/Compensations

Starting salary of £37,569 (£40,721 inc. London Weighting if based within M25)
On target earnings of up to £45,281 (£47,508 inc. London Weighting if based within M25)
Salary increases incrementally as skills are gained
Potential for salary rise within the first 8 months

Benefits

Daily lunch allowance included in salary
Performance related bonus scheme
Commission for introducing customers to products, accessories and care collection
Optional private use of Company Vehicle subject to relevant HMRC rates
25 days holiday, plus bank holidays
Contributory pension scheme
Internal recognition with the ability to earn points
Wellness and employee support schemes
Life assurance @ 4 x Salary if enrolled in pension scheme
Income protection scheme
Excellent training and support network
Active personal development plan and opportunities to further career
Medicash Scheme – money back towards the cost of healthcare and wellness
Inspired Performance - reward and recognition portal
Eye-care voucher Scheme
Substantial discount on all company products

About the Company

Miele is a family-owned and family-run company with over 125 years of history.
The company is a world market leader in the premium domestic appliance segment.
Miele is committed to a healthy balance between employee demands and appreciation.
The company culture emphasizes 'Immer Besser' (Forever Better), specialist knowledge, ambition, and forward-thinking.
Miele operates in 50 countries with over 23,000 employees.
The company values innovation, quality, and professionalism.