Field Service Technician – Refrigeration & Kitchen Equipment at Tech-24 A Commercial Food Service Repair Company Inc | Tappan, NY, USA | Rezi

Field Service Technician – Refrigeration & Kitchen Equipment at Tech-24 A Commercial Food Service Repair Company Inc

Field Service Technician – Refrigeration & Kitchen Equipment

Tech-24 A Commercial Food Service Repair Company Inc · Tappan, NY, USA

2 months ago

Field Service Technician – Refrigeration & Kitchen Equipment

Tech-24 A Commercial Food Service Repair Company Inc · Tappan, NY, USA

2 months ago
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About the Role

Tech24 invests in its technicians, providing them with the resources and training needed to excel in diagnosing, troubleshooting, and repairing commercial cooking and refrigeration equipment. The company emphasizes work-life balance and offers comprehensive benefits and retirement planning.

Responsibilities

  • Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
  • Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
  • Perform preventative maintenance to ensure safe efficient equipment operations
  • Accurately document service calls, parts used, labor hours, and customer interactions in company system
  • Clearly communicate repair status, recommendations, and timelines to customers
  • Manage truck inventory to ensure proper parts and tools are stocked
  • Respond to service calls in a timely and professional manner
  • Represent the company with professionalism while delivering high-quality customer service
  • Follow all safety regulations and company policies
  • Participate in ongoing technical training and professional development opportunities

Requirements

  • 3+ years of commercial foodservice and/or refrigeration repair experience
  • Valid driver’s license with a clean driving record required
  • Strong mechanical and electrical troubleshooting skills
  • Experience working on commercial kitchen equipment is a plus
  • Ability to read and interpret technical manuals, wiring diagrams, and blueprints
  • Strong problem-solving skills and ability to work independently
  • Excellent communication and customer service skills
  • Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
  • Ability to climb ladders, work from heights, and crawl in tight quarters
  • Own industry standard hand tools
  • Willingness to participate in an on-call rotation as needed

Skills

  • Commercial cooking equipment repair
  • Commercial refrigeration repair
  • Preventative maintenance
  • Technical documentation
  • Customer communication
  • Inventory management
  • Mechanical troubleshooting
  • Electrical troubleshooting
  • Problem-solving
  • Independent work
  • Communication
  • Customer service

Location

  • Tappan, New York

Work Type

  • Full-time

Experience Level

  • 3+ years of experience

Education Level

  • EPA Universal certification preferred

Salary/Compensations

  • $35-40/hr

Benefits

  • Weekly Pay
  • Company vehicle
  • Gas card
  • Uniforms
  • Phone provided
  • Generous paid time off
  • Paid holidays
  • Your birthday off
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Short-term disability coverage
  • Company-paid long-term disability
  • Company-paid basic life insurance
  • 401(k) with company match
  • Immediate vesting
  • Employee Assistance Program (EAP)

About the Company

  • Tech24 is a company that invests in its technicians, providing them with the resources and training needed to excel.
  • For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/

Equal Opportunity

  • Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.