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About the Role

We are looking for an Engineering Manager to lead our Email team, responsible for building and maintaining the core infrastructure that delivers billions of personalized emails monthly and processes associated reporting data. This includes a highly parallelized platform for personalization and sending emails at scale, REST APIs for subscription management, web pages for user preference management, and dashboards for customer email domain configuration.

Responsibilities

Work closely with product, design, and engineers to build new features based on customer feedback.
Scale the email channel as message volume grows.
Recruit, coach, and develop the team's engineers.
Solve major engineering challenges by guiding key architectural decisions.
Contribute code in high-leverage cases.
Take broad responsibility for the team’s vision, goals, and processes.
Contribute to making engineers better and share knowledge.

Requirements

5+ years of software engineering experience with a strong track record of success.
2+ years leading high-performing teams.
Thrive on a high level of autonomy and responsibility.
Ability to dig into technical details to inform decisions.
Ability to communicate effectively and make hard decisions and tradeoffs.
Experience building foundational systems at scale.
Experience spearheading software projects that significantly advanced organizational goals.

Skills

Ruby
Rails
MongoDB
PostgreSQL
Redis
Sidekiq
JavaScript
React

Location

Hybrid

Work Type

Hybrid

Experience Level

5+ years of software engineering experience
2+ years leading teams

Salary/Compensations

CA$191,459 - CA$338,434/year (Ontario)
On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (Ontario)

Benefits

Equity grants of restricted stock (RSUs)
Competitive compensation
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services including fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Employee Resource Groups
Collaborative, transparent, and fun culture

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.
Braze helps brands deliver great customer experiences that drive value for consumers and businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint for smarter, faster, and more meaningful customer engagement.
Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts.
Voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Named a 2025 Best Companies To Work For by U.S. News & World Report.
Named a 2025 America’s Greatest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

Braze strives to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourages candidates to apply even if they don't meet 100% of the criteria.