Sr UX Researcher I at Remitly | New York, NY | Rezi

Sr UX Researcher I at Remitly

Sr UX Researcher I

Remitly · New York, NY

2 months ago

Sr UX Researcher I

Remitly · New York, NY

2 months ago
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About the Role

Lead research for AI‑powered legal product experiences and strategic innovation initiatives. Work closely with product, design, and engineering partners, engage directly with legal professionals, and translate complex research findings into clear guidance that shapes product direction. This role offers the opportunity to influence AI‑enabled experiences while mentoring researchers and advancing best practices.

Responsibilities

  • Lead complex, multi‑method UX research initiatives across AI‑enabled product areas
  • Plan and execute generative, evaluative, and strategic research studies
  • Partner with product managers, designers, engineers, and AI practitioners to inform product strategy and experiences
  • Conduct rapid discovery research in fast‑moving product development environments
  • Engage directly with customers and legal professionals to understand workflows, behaviors, and unmet needs
  • Translate research insights into actionable product and business recommendations
  • Use analytics, behavioral data, and AI‑assisted tools to support synthesis and insight generation
  • Mentor and guide researchers on methods, storytelling, and stakeholder engagement

Requirements

  • Strong experience conducting end‑to‑end UX research using qualitative and quantitative methods
  • Experience independently leading complex research initiatives from planning through communication
  • Demonstrated experience conducting generative and discovery research
  • Hands‑on experience using Generative AI tools to support research workflows or analysis
  • Ability to synthesize ambiguity into clear, strategic guidance
  • Strong stakeholder management, facilitation, and communication skills
  • Experience collaborating with product, design, engineering, and data‑focused teams
  • Ability to manage multiple priorities in fast‑paced environments with minimal oversight

Location

  • New York, NY

Work Type

  • Hybrid
  • Flexible hours

Experience Level

  • Senior

Salary/Compensations

  • $114,300 - $190,500

Benefits

  • Annual incentive bonus
  • Wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals

About the Company

  • LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
  • As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
  • RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
  • Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
  • Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Equal Opportunity

  • Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.