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About the Role

Serve as the key customer contact for our branch, providing order support and product information. You will work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.

Responsibilities

• Maintain a positive rapport with customers, providing world class service.
• Process and review dealer orders, requests, and system-generated acknowledgements.
• Perform warehouse duties as required.
• Undertake any other duty, task, or responsibility as assigned.

Requirements

• Minimum of 18 years of age.
• Valid driver's license if operating a vehicle for company purposes.
• Ability to perform basic math calculations.
• Must be able to perform the essential functions of the position.
• Reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Skills

• Exemplary customer service skills
• Analytical skills
• Problem-solving skills
• Proficient computer skills
• Excellent communication skills, both verbal and written

Location

• Daytona Beach, Florida

Work Type

• Full-time

Experience Level

• 1-2 years of experience in a customer service role

Salary/Compensations

• $20.00 - $40.00

Benefits

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO)
• AssuredExcellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

About the Company

• Industry leader that drives the future of energy-efficient insulation and building material products.
• Recognized as a “Great Place to Work”.
• Diverse and inclusive team that reflects values of integrity and innovation.
• Delivers solutions that make a difference in the communities served.
• Rewards contributions and encourages career ownership.
• TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide.
• Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada.
• Actively engages in corporate social responsibility through commitment to Environmental, Social, and Governance (ESG) practices.
• Prioritizes diversity and inclusion.
• The TopBuild family includes TruTeam, Service Partners, Distribution International, American National Insulation and TopBuild Home Services.
• Values and respects each of its 14,000 employees.

Equal Opportunity

• TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability.
• TopBuild is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability status, veteran status, genetic information (including family medical history), and any other legally protected category.
• TopBuild is committed to a diverse workforce.
• TopBuild Corp (NYSE:BLD) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
• However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)