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Responsibilities

• Maintain a clean, welcoming studio environment
• Interact with individuals in the reception area
• Assist patients with the completion of electronic intake forms
• Collect payments
• Notify the clinical team of patient’s arrival
• Escort patients to/from the front desk and introduce them to all applicable team members
• Contact insurance companies to verify and gather pertinent policy information
• Communicate with patients clearly and efficiently
• Set up accounts and create charts for new patients
• Maintain a “team first” and “patient first” attitude
• Assist patients in scheduling appointments
• Perform other duties as assigned

Requirements

• Reliable transportation to ensure punctual attendance
• Willingness to cover shifts at locations not typically assigned
• CPR and/or BLS certification preferred
• Ability to sit or stand for long periods
• Ability to work more than 40 hours per week
• Ability to work in a clinical studio environment which can be noisy and distracting
• Exposure to infectious diseases and/or blood borne pathogens
• Ability to handle sharp objects
• Exposure to harmful chemicals and/or gasses
• Ability to communicate with others to exchange information
• Ability to perform repetitive motions that include the wrists, hands and/or fingers
• Ability to operate machinery and/or power tools
• Ability to assess the accuracy, neatness and thoroughness of the work assigned
• Ability to move self in different positions to accomplish tasks in various environments including tight and confined spaces
• Ability to move objects up to 50 pounds

Skills

• Fluent in English; verbal and written
• Detail Oriented
• Interpersonal skills
• Excellent telephone etiquette

Work Type

• Full-time
• No weekends

Experience Level

• 1+ years of customer service experience preferred

Education Level

• High school diploma or equivalent required
• Associate degree or higher preferred

Salary/Compensations

• Competitive salary
• Bonus programs

Benefits

• Medical benefits
• Vision benefits
• Dental benefits
• Short-term disability
• Paid holidays
• Paid time off

Equal Opportunity

• Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.