About the Role
Lead a remote sales and account management team of 9-11 Remote Sales Account Managers. Recruit, hire, train, motivate, and manage staff. Collaborate with Field Sales, mentor team members, identify process improvements, and lead business initiatives. Maximize team effectiveness in providing services and pharmaceutical product sales and customer consultation to independent specialty provider clinics. Requires direct sales and account management experience, preferably in healthcare, with a focus on operational excellence in a diverse team environment.
Responsibilities
- Communicate and oversee the implementation of strategies for achieving financial goals.
- Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers.
- Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) to drive customer satisfaction, territory compliance/profitability, increase sales, and resolve escalated issues.
- Identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives.
- Prepare performance reports and present results to senior leadership.
- Work on complex issues of diverse scope.
- Coordinate workgroup activity by utilizing operational policies to obtain solutions.
- Frequently interact with direct reports, outside customers, and functional peer groups at management levels.
- Conduct presentations of technical information concerning specific projects/schedules.
- Facilitate cooperation.
- Communicate organizational and functional strategy and translate it into team goals.
- Address disciplinary and/or performance problems according to company policy and make effective/appropriate corrective action decisions.
Requirements
- Degree or equivalent experience.
- 9+ years of professional experience.
- 1+ years of supervisory and/or management experience.
- Direct sales and account management experience, preferably within healthcare.
- Strong focus on operational excellence.
- Ability to thrive in a diverse team environment.
- Self-motivated and results-oriented.
- Well-cultivated soft skills.
- Proven ability to motivate and collaborate well with others.
- Team player.
- Willingness to work in a constantly changing environment.
- Ability to effectively communicate sales results and/or information related to team performance to appropriate departments.
- Experience in supporting and driving process improvements with cross-functional teams.
- Strong analytical and business skills.
- Ability to thrive in a metrics-based environment.
- Ability to manage timelines.
- Pharmaceutical industry experience preferred.
- Experience managing a remote team a plus.
- Working knowledge with Salesforce.com.
- Proficient in all MS Office products.
- Professional business-to-business inside sales acumen.
- Ability to effectively communicate marketing intelligence.
- Ability to operate in a fast-paced, dynamic business environment.
- Ability to analyze communications.
- Good problem solving and decision-making skills.
- Excellent written and oral communication skills.
- Working knowledge of McKesson products such as Lynx, iKnowMed.
Skills
- Employee and Team Development (coaching, training, developing account managers).
- Employee Engagement (inspiring, motivating, showing empathy, adapting to individual motivations).
- Communication (thinking with clarity, expressing ideas verbally and in writing to multiple audiences).
- Strategic Planning and Strategy Implementation (seeing the big picture, understanding role contribution, organizing people, skills, and resources to meet operational goals).
- Collaborative Working and Relationship Building (developing, maintaining, strengthening partnerships).
- Planning and Organizing (Time Management) (establishing systematic course of action to accomplish objectives).
- Self-motivation.
- Results orientation.
- Soft skills.
- Motivation and collaboration.
- Teamwork.
- Adaptability to changing environments.
- Sales results communication.
- Process improvement support and driving.
- Cross-functional team collaboration.
- Analytical skills.
- Business skills.
- Metrics-based environment navigation.
- Timeline management.
- Salesforce.com proficiency.
- MS Office proficiency.
- Business-to-business inside sales acumen.
- Marketing intelligence communication.
- Fast-paced, dynamic business environment operation.
- Communication analysis.
- Problem solving.
- Decision-making.
- Written communication.
- Oral communication.
- Knowledge of McKesson products (Lynx, iKnowMed).
Location
- Remote
- Travel up to 50% (by air and car)
Experience Level
- 9+ years of professional experience
- 1+ years of supervisory and/or management experience
- 9+ years of sales or professional experience
- 1+ years Leadership or supervisory experience preferred
Education Level
- Degree or equivalent experience
- 4-year degree or equivalent experience
Salary/Compensations
- $95,600 - $159,300
Benefits
- Competitive compensation package
- Annual bonus opportunities
- Long-term incentive opportunities
About the Company
- McKesson is an impact-driven, Fortune 10 company.
- Touches virtually every aspect of healthcare.
- Delivers insights, products, and services that make quality care more accessible and affordable.
- Focuses on the health, happiness, and well-being of employees and those served.
- Fosters a culture where employees can grow, make an impact, and are empowered to bring new ideas.
- Shapes the future of health for patients, communities, and people.
Equal Opportunity
- McKesson is an Equal Opportunity Employer.
- Provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.
- Committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.
- Offers reasonable accommodation to assist with job search or application for employment.
