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About the Role

As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining company standards, and motivating your team to excel.

Responsibilities

• Train team members on sales techniques and product features for strong customer support.
• Welcome customers, assist with product selection, and explain product features (quality, materials, technical features).
• Coordinate store activities and tasks with the management team.
• Ensure smooth store operations and outstanding customer service.
• Achieve personal sales goals.
• Share necessary information with the team to achieve joint sales goals.
• Mobilize the team and foster a positive work environment that promotes excellence, pride, and belonging.
• Implement company vision, mission, and brand culture, sharing them with the team.
• Demonstrate leadership and act as an inspiring role model.
• Build a high-performance team by recruiting, preparing, training, and sourcing candidates.
• Manage team member absences and lateness.
• Create an attractive and inviting store based on planograms with team support.
• Monitor competitor activities.
• Reflect the brand image to build a steady and loyal customer base.
• Assist with planning incoming orders and efficient visual display setup.
• Maintain store and backstore appearance and cleanliness.
• Analyze and share sales, in-store traffic, and productivity reports with the team.
• Open and close the store.
• Apply head office policies and procedures.
• Perform other duties as needed to support the team.

Requirements

• Previous team management experience in a retail environment.
• Appreciation for lingerie, sleepwear, and swimwear.
• Natural leadership and team motivation skills.
• Sociable, good communicator, and strong team player.
• Ability to listen to customer and team needs.
• Goal-oriented with a track record of achievement through teamwork.
• Proactive and conscientious.
• Desire for a challenging career.
• Availability to work holidays and extended hours during busy periods.
• Functionally bilingual (an asset).

Skills

• Team management
• Team motivation
• Sociability
• Communication
• Teamwork
• Active listening
• Goal setting
• Achievement orientation
• Proactivity
• Conscientiousness
• Bilingualism

Work Type

• Permanent
• Full-time

Experience Level

• Previous team management experience

Salary/Compensations

• Hourly: $18.15 - $23.50

Benefits

• 50% discount on all products
• Flexible hours
• Opportunities for advancement within the company
• Being part of a family-owned business committed to the community
• Performance bonuses (in-store sales or management position)
• Recognition program for years of service
• Innovation program to encourage idea sharing
• Referral bonus
• Dayforce Wallet (pay on demand)
• Group insurance plan (for full-time employees)
• Three (3) to five (5) paid personal days (for full-time employees, depending on position)
• Minimum of 2% employer contribution to your RRSP (for full-time employees)

About the Company

• Designs lingerie and swimwear for everyday living.
• Mission: To make women around the world look and feel their best.
• Proudly local company.
• Over 5000 employees.
• Over 300 stores across Canada and 100 stores in 19 countries globally.
• Family-owned business committed to the community.

Equal Opportunity

• Committed to employment equity.
• Provides accommodation for selected candidates during the interview process.