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About the Role
Smoobu is seeking a tech-savvy Inside Sales Agent to manage the end-to-end sales and consultative lifecycle for English-speaking trial users, focusing on inbound conversion and customer education.
Responsibilities
- Engage with active trial users to understand their needs and convert them into paying customers.
- Manage structured outreach calls and touchpoints via phone and email to maintain pipeline health.
- Provide excellent customer service, assist users with platform navigation, and resolve issues.
- Contribute to the internal knowledge base by creating sales process optimization content.
- Achieve and exceed revenue targets, including conversion rates and Monthly Recurring Revenue.
Requirements
- Fluent English communication skills are required.
- Professional proficiency or native skills in a second European language is a plus.
- Minimum of 2 years of experience in a customer-facing role, B2B SaaS sales, or customer operations.
- Tech-savvy with the ability to learn software quickly and comfortable selling software solutions.
- Hands-on experience with CRM environments (ideally Pipedrive) and telephony apps (Aircall) is advantageous.
- Skilled in consultative selling, prioritizing customer happiness while managing revenue targets.
- High energy, positive attitude, honesty, and attention to detail.
- Ability to thrive in a fast-paced, sociable, and international environment.
- Based in Berlin for a hybrid work arrangement.
Skills
- English fluency
- Second European language proficiency (preferred)
- B2B SaaS sales
- Customer operations
- CRM navigation (Pipedrive)
- Telephony applications (Aircall)
- Consultative selling
- Pipeline management
- Revenue target achievement
Location
- Berlin
Work Type
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- Competitive base salary plus uncapped commission
Benefits
- 100% Inbound Leads
- Hybrid flexibility
- Up to 3 months of workation per year within the EU
- 27 vacation days plus one extra day per year of tenure (up to 32)
- Mentorship program
- German classes
- Product deep-dives
- Continuous sales coaching
- Clear pathways for growth
- Team events
- Dog-friendly office
- Social clubs
- Mental health support
- Wellhub (Gympass) contribution
About the Company
- Smoobu, a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry.
- Smoobu's SaaS solution empowers private hosts to manage over 100,000 properties across more than 110 countries.
- Smoobu operates as an independent enterprise within HomeToGo Group, maintaining its startup spirit and growth potential.
- The company's priority is to help hosts efficiently manage and grow their businesses.
- Smoobu's success is driven by a dynamic, ambitious, and international team focused on exceeding customer expectations.
- The company celebrates diversity and operates in a global environment.
Equal Opportunity
- Our company language is English, our sales team features a 50-50 diversity ratio, and our wider team represents over 28 nationalities.