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About the Role

Lead the commercial operations strategy for the Innovation and Business Excellence Function (IBEX), influencing business performance across a UK portfolio. Strengthen go-to-market execution, improve brand performance, deliver launch excellence, and modernize commercial operations with data-driven strategies. This role acts as the commercial backbone of IBEX, connecting business priorities with enabling functions and driving market approach.

Responsibilities

Deliver measurable performance improvement by turning insight into clear commercial outcomes.
Act as a senior thought partner to Franchise and IBEX leaders.
Maintain a clear link from strategic priorities through market launch to measurable business outcomes.
Use data and insight for decisions, prioritisation, and tracking performance.
Actively stop, simplify, or deprioritise low-value activities to keep the organisation focused on performance drivers.
Lead the development and optimisation of go-to-market strategic priorities, ensuring alignment between strategy, customer engagement models, and execution.
Ensure coordination across IBEX for synchronised work and clear roles.
Use digital tools and analytics to continuously improve go-to-market efficiency.
Embrace global and regional initiatives selectively when they contribute significant advantages for the UK.
Ensure the Commercial Operations team delivers critical commercial processes to high standards, including segmentation and targeting, incentive design, and brand planning.
Continuously simplify and improve core commercial processes to strengthen performance and reduce unnecessary complexity and effort.
Embed the use of automation, data and digital solutions to improve quality, speed and scalability of delivery.
Build pragmatic governance that increases pace without bureaucracy.
Set the strategic direction for commercial and organisational capabilities.
Work with capability leads to ensure development is targeted and practical.
Focus on improving real on-the-job performance.
Foster an achievement-focused capability culture that connects investment to measurable business outcomes.
Use proven external methods and modern approaches, including digital and AI-enabled learning, to raise organisational standards.
Guide, mentor, and cultivate a high-performing Commercial Operations team.
Build a culture of accountability, collaboration, and continuous improvement.
Provide clear direction and prioritisation to keep the team focused on the most important work.
Build positive relationships across the organisation and with both international and regional teams to maximise value for the UK business.

Requirements

A strong commercial background within life sciences, with experience in Commercial Operations or equivalent roles focused on driving business performance.
Significant experience across sales and marketing.
Deep understanding of frontline execution and customer engagement.
Strong knowledge of how commercial strategy translates in the field.
Solid appreciation of market access and healthcare system dynamics.
Deep experience and understanding of leading commercial teams in a UK affiliate requiring a strong understanding of the NHS.
Demonstrated ability to shape and deliver effective go-to-market approaches across in-line and launch brands.
Track record of turning strategy into action, enhancing focus, implementation and tangible outcomes.
Experience operating in complex, matrix organisations, influencing senior leaders and aligning diverse partners.
Proven leadership of high-performing teams, with a focus on delivery, development and accountability.
Strong commercial judgement and the ability to focus the organisation on what will truly move performance.
Ability to cut through complexity, bring clarity to priorities, and drive pace of execution.
Uses data and insight to challenge thinking, guide decisions and improve commercial effectiveness.
Comfortable operating at senior levels, bringing both support and challenge to drive better outcomes.
Strong understanding of core commercial business processes, with an outlook passionate about simplification, efficiency and ongoing improvement.

Skills

Commercial Operations
Sales and Marketing
Frontline Execution
Customer Engagement
Commercial Strategy
Market Access
Healthcare System Dynamics
Go-to-Market Strategy
Data Analysis
Performance Improvement
Leadership
Team Management
Collaboration
Continuous Improvement
Automation
Digital Solutions
AI-enabled learning

Location

London

Work Type

Hybrid

Experience Level

Senior Leadership

Education Level

Degree in a business, science or equivalent subject

Benefits

Flexibility balancing office and remote work

About the Company

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company focused on discovering, developing, and commercialising prescription medicines for serious diseases.
We aim to be a Great Place to Work where employees are empowered to push boundaries, challenge convention, and unleash their entrepreneurial spirit.
We embrace differences and take bold actions to drive change for global healthcare and sustainability challenges.
We foster an inclusive culture that connects different thinking to generate new opportunities and provides a commitment to lifelong learning, growth, and development.
Our Inclusion & Diversity mission is to create an inclusive and equitable environment where people belong, using diversity to push scientific boundaries and deliver life-changing medicines.
Innovation requires breakthrough ideas from a diverse workforce empowered to challenge conventional thinking.
We are curious about science, find creative ways to approach challenges, and are driven to make the right choices and be accountable.
We focus on people, aiming for colleagues to be excited about their day.
We promise to help colleagues realise their full potential and do work that has the potential to change lives.
We shape a culture that unites and inspires.
Our mission in the UK is to accelerate the UK as a global centre of excellence in life sciences, redefine healthcare through fast and equitable access to effective medicines, and deliver sustainable leadership prioritising healthy people, society, and planet.
Our head office in Pancras Square provides a strong platform to transform lives as the country’s leading biopharmaceutical company, bringing us closer to customers, partners, and collaborators.

Equal Opportunity

We are committed to building an inclusive and equitable environment where people feel they belong.
We welcome and consider applications from all qualified candidates, regardless of characteristics.
We offer reasonable adjustments/accommodations to help all candidates perform at their best.