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About the Role

As a Senior Digital Designer on a 13-month parental leave contract, you will join the NRMA in-house Creative Studio to deliver high-quality digital creative across campaigns, products, and experiences. You will develop creative ideas for owned and paid channels, collaborate with various teams, and use data-driven insights to inform design solutions. This role is crucial in shaping our evolving visual identity and driving engagement and consistency across digital platforms.

Responsibilities

Work closely with stakeholders and the in-house Studio team to deliver clear, digital concepts and assets for each audience and channel.
Apply data-driven insights to creative work and engage stakeholders in the rationale behind design decisions.
Ensure creative effectively answers brief requirements, meets business objectives, and prioritizes members.
Ideate and develop creative ideas to pitch work to Creative Director, Head of Brand and Creative, and stakeholders, pushing digital creative capabilities.
Build and maintain digital branded templates and inform team members of updates to ensure effective utilization.
Create and deliver digital assets demonstrating understanding of different platform requirements and best practices (e.g., email, social, display ads).
Research to develop creative strategy and concepts for higher-tier campaigns.
Collaborate with designers, copywriters, Creative Director, and Head of Brand and Creative to develop and deliver concept presentations.
Receive, interpret, and apply feedback to improve work while safeguarding the brand and member representation.
Provide guidance and lead a small team of digital designers.
Stay updated on creative best practices, AI development, campaign channels, and business updates to proactively improve approaches and processes.

Requirements

5–7 years of experience in a digital design role (agency or in-house).
Demonstrated experience working with a large, iconic, or multi-faceted brand.
Capability to translate brand and product stories across multiple digital channels (digital display, email, social, ATL).
Familiarity with AI-assisted creative tools and openness to applying them responsibly.
A strong portfolio showcasing ability to interpret briefs and deliver effective digital design solutions.
Exceptional skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects).
Confidence designing in Figma.
Experience building emails in Braze or similar customer engagement platforms.
Solid understanding of responsive design, HTML, and CSS.
Experience creating performance-driven creative across platforms like Meta and Google Ads.
Strong communication (verbal and written) and stakeholder engagement skills.
Experienced people manager with a passion for guiding and coaching others.
Ability to manage multiple briefs, priorities, deadlines, and scope changes simultaneously in a fast-paced environment.
Collaborative, proactive attitude and enjoyment working as part of a close-knit team.
Keen interest in leveraging and working with video and animation in digital environments is highly desirable.
UX/UI experience is desirable.

Skills

Digital Design
Creative Strategy
Brand Identity
Adobe Creative Suite
Figma
Braze
HTML
CSS
Responsive Design
Performance Marketing Creative
Meta Ads
Google Ads
Stakeholder Engagement
People Management
Video Editing
Animation

Location

Sydney Olympic Park
Remote

Work Type

Hybrid
Contract

Experience Level

Senior
5-7 years

Salary/Compensations

AUD 110000 - AUD 110000

Benefits

Progressive flexibility, leave and well-being benefits
Complimentary roadside assistance
My NRMA Rewards membership
Discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants
Employee referral program (up to $2,000)
Potential opportunities across the NRMA Group

About the Company

One of Australia’s most trusted brands, proudly member-owned.
Focuses on people and community.
Offers roadside assistance and operates electric vehicle charging networks.
Owns and operates My NRMA Rewards, NRMA Holiday Parks and Resorts, SIXT car and truck rental, My Fast Ferry & Fantasea Cruises, and Coral Expeditions.

Equal Opportunity

Inclusion, diversity, and representation of members, guests, customers, and communities.
Welcomes applications from First Nations people, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of the team.